Empowering Active Health Through Specialist Care
Welcome to Okehampton Medical Centre, a reputable medical facility located in the heart of Okehampton, on East Street. Our medical centre has been serving the local community and surrounding areas for many years, providing high-quality healthcare services to our patients. We are committed to delivering excellent patient care, and our team of dedicated healthcare professionals works tirelessly to ensure that our patients receive the best possible treatment and support.
At Okehampton Medical Centre, we offer a wide range of services to our patients, including primary care, chronic disease management, mental health services, and health promotion. Our primary care services include general practitioner (GP) consultations, nursing services, and health checks. We also offer a variety of clinics, such as travel clinics, baby clinics, and women's health clinics. Our chronic disease management services include support for patients with diabetes, asthma, chronic obstructive pulmonary disease (COPD), and other long-term conditions.
In addition to our clinical services, we are also committed to promoting health and wellbeing in our community. We offer a range of health promotion activities, including smoking cessation support, weight management programmes, and exercise classes. We believe that prevention is better than cure, and we are dedicated to helping our patients lead healthy and fulfilling lives.
We are proud to be a training practice, hosting various clinical students throughout the year. These include GP trainees, medical students, student nurses, and paramedic students. By registering to discuss your medical history and symptoms with our students, you can play an important part in training future clinicians.
Appointments and Services
To ensure that we can manage demand and prioritise urgent requests, we kindly ask that you use SystmConnect for all requests between 8am and 4pm. If your query is not urgent, it will be dealt with within 5 working days. Repeat prescription requests can still be submitted via SystmConnect. If you require urgent assistance after 4pm, please phone us on 01837 52233, option 3.
We offer Ear Microsuction appointments to patients at Okehampton Medical Centre on Thursday mornings. This is a private service, and for more information and to book, please visit the Devon Ear Clinic website. Patients who are over 75 will be booked in with Okehampton Medical Centre as usual.
The MMR vaccine is a safe and effective combined vaccine that protects against measles, mumps, and rubella. These highly infectious conditions can easily spread between unvaccinated people, leading to serious problems such as meningitis, hearing loss, and problems during pregnancy. You need two doses of MMR vaccine to protect you, and it's never too late to have your MMR! Search for 'MMR vaccine' on the NHS website to read further information and book a vaccination appointment at Okehampton Medical Centre via Klinik.
Every Saturday, from 10am-12pm, we offer a Mental Wellbeing Drop-In at Okehampton Medical Centre. We are aware that some people find weekends difficult for their mental health, and the new Drop-In will be held every Saturday morning. There will always be a warm welcome, someone to talk to, and a cuppa for anyone who wants to come.
The Memory Cafe holds specific activities to help with memory problems, including some physical activities, and is held every Tuesday from 1-3pm at the Pavilion in the Park. For more information, please contact Ian on 01837 54546 or Vicky on 079336 63796.
Okehampton Medical Centre has partnered with Holly Health, giving you 6 months of free, habit-change coaching to help with sleep, exercise, eating, and mental wellbeing. The app can help you to feel physically and mentally better and find new energy and motivation. For more info, please visit the Holly Health website (this is the same link that has been sent out via texts).
Patient Information
It is important that we have up-to-date contact details for you, so we can let you know about screenings, vaccinations, and appointment reminders. If you have changed your mobile number or address, please inform us as soon as possible.
Thank you for choosing Okehampton Medical Centre for your healthcare needs. We are dedicated to providing excellent patient care and supporting your health and wellbeing.
Patient Experiences and Opinions
The review corpus consists of 9 patient reviews of the Okehampton Medical Centre, with a rating ranging from 1 to 5 stars. The majority of the reviews are negative, with a few positive exceptions.
Poor Communication and Staff Attitude
Several reviewers complained about poor communication and unfriendly staff. Gary Strachan, a former paramedic, was appalled by the staff attitude and felt that his medical needs were not prioritized. Anna Frost's mother was given strong pain medication for over 6 months before being diagnosed with a broken femur, leading to a strong sense of disappointment and frustration. Kim Mawdsley also expressed concern about the unqualified receptionist who was responsible for designating priority on patients' medical conditions.
Mixed Opinions on Waiting Times
Niki Robb acknowledged that there might be long waiting times, but praised the doctors, nurses, and other staff for being amazing. However, others, such as Ellis Meade, had a quick turn-around time of 20 minutes. Speedyboolooks noted that getting an appointment with a GP was near impossible, but once through the doors, the surgery was good.
Positive Feedback
On the other hand, some reviewers expressed satisfaction with their experiences. Rachael Boarder praised the professional, kind, and reassuring staff who helped her, while Tom Radcliffe thanked the staff for their excellent care and speedy service. Ellis Meade was relieved to have been seen by a doctor quickly, which allowed him to continue his cycling trip.
Service Issues
Lawrence Harris was frustrated with the lengthy phone wait times, which he felt was an absolute disgrace. Emma Levy was disappointed with the rudeness of the staff, except for one member behind the desk with long dark hair.
Be the first to review Minor Injury Unit-okehampton.
Write a Review
