Keeping you warm and safe, every step of the way
Welcome to Nicholls Boreholes & Ground Source, a distinguished, industry-leading, family-run, specialist drilling company. With over 100 years of combined drilling experience within our team, we have been installing water borehole and Ground Source Heat Pump (GSHP) systems for numerous residential, commercial, and agricultural projects since 2006. Our in-house team of highly experienced technical designers, skilled drillers, and professional installers, equipped with state-of-the-art technology, have successfully completed more than 1,400 projects with over 3,500 boreholes drilled to date.
At Nicholls, we pride ourselves on our turnkey installation services, tailored to suit most projects. However, we are also pleased to undertake individual elements on larger projects. Our qualified, in-house design team assesses your needs, designs your project, and executes all the necessary technical calculations and drawings. Our teams of experienced, professional, qualified engineers provide a high standard of installation, while our dedicated, in-house service department supports your system for the long term.
Water Solutions
Our experienced team has been installing water boreholes since 2007. We provide a wide range of water solutions, designed and installed to suit your home or business. Our in-house CAD engineers create the perfect solution for your property or business, and our specialist drilling teams ensure the highest quality installation. Our water solutions include:
- Water borehole system overview
- Water borehole design
- Waterwell borehole
- Deep bore soakaway
- Water borehole installation
- Waterwell borehole
- Deep bore soakaway
- Maintenance for water boreholes and deep bore soakaways
Renewable Heating Solutions
Our award-winning team has been installing GSHP systems since 2007. Our systems have been installed in over 500 properties, with over 301,000 meters drilled. We specialise in the installation of the following GSHP systems:
- GSHP system overview
- GSHP system design
- Closed-loop GSHP
- Open-loop GSHP
- River source GSHP
- GSHP installation
- Closed-loop GSHP
- Open-loop GSHP
- River source GSHP
- Maintenance for closed-loop, open-loop, and river source GSHP systems
Meet the Team
Our management team consists of dedicated professionals who are experienced in their respective fields.
- Ben Nicholls, Owner/Director - Ben is a hands-on Director, involved in every aspect of the business, from sales to improving the customer experience.
- Richard Nicholls, Owner/Director - Richard has been working closely with our Construction clients for nearly 20 years.
- Robin Gue, Finance Director - Robin offers a wealth of experience in the IT Professional Services, Renewables, and Construction sectors.
- Hannah Pasfield, Human Resources Director - Hannah has been a key part of the Nicholls team since 2007.
- Mark Aylwin, Waterwell Director - Mark plays a key role at Nicholls Boreholes, having worked across many different aspects.
About the Company
This company, Nicholls, has been rated by various individuals based on their experiences with the company. It is a ground source heating system provider that offers various services, including project management and guidance.
Service Quality
The company's service quality has been rated both positively and negatively. Some clients, such as Isabel Braham, have been extremely satisfied with the service provided, praising the company's patient guidance and excellent customer service throughout their project. On the other hand, Rollo Gwyn-Jones and Justine Thompson have had negative experiences, with Rollo Gwyn-Jones expressing disappointment due to the company's inability to complete a project and Justine Thompson feeling ignored after an interview.
Communication
Communication has been a key issue for some clients. Rollo Gwyn-Jones and Justine Thompson both mentioned that the company's communication was lacking, with Rollo Gwyn-Jones stating that the company did not take on the rest of his project, causing inconvenience, and Justine Thompson feeling ignored after an interview. However, Isabel Braham mentioned that the company had excellent customer service and communication throughout her project.
Recommendation
Based on the reviews, the company's recommendation varies among clients. While Isabel Braham and Louise Draisey would definitely recommend the company, Rollo Gwyn-Jones and Justine Thompson would not recommend it due to their negative experiences.
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