Where security meets approachability
West Meads Pharmacy is an independent NHS Community Pharmacy located in West Meads, Bognor Regis. We've been serving the local community for years, providing expert pharmacological care and personalized service to our patients.
Our Mission
Our mission is to empower our patients to take charge of their health and well-being through personalized medication management, accessible healthcare services, and reliable advice. We believe in building strong relationships with our patients and working collaboratively with them to achieve the best possible health outcomes.
1. Prescription Services
- Dispensing both NHS and private prescriptions
- Medication reviews and consultations with our experienced pharmacists
- Repeat prescription ordering and delivery services
- Private prescription services
2. Health and Wellbeing
- Blood pressure monitoring and advice
- Contraception counseling and services
- Seasonal flu vaccinations
- Stop Smoking Service
- Medicines use review consultations
3. Online Services
- Order repeat prescriptions online
- Shop for over 8000 healthcare items at competitive prices
- Receive medication reminders and notifications
- Secure online account management
4. Travel Health
- Private COVID-19 PCR tests and Fit-to-Fly certificates
- Travel consultation and advice for vaccinations and medication needs
5. Other Services
- Pharmacy first access scheme for prescription medication and medication reviews
- Dispose of unwanted medication responsibly through our medication collection service
Why Choose West Meads Pharmacy?
- Experienced and compassionate pharmacists who are dedicated to patient care
- Personalized and accessible healthcare services
- Wide range of medications, healthcare products, and travel essentials
- Convenient online services for medication ordering and account management
- Competitive prices and discounts on many items
At West Meads Pharmacy, we are committed to providing our patients with exceptional healthcare services and building lasting relationships with them. Get in touch with us today to experience the difference!
Customer Service Experience
The customer service at this pharmacy has been a major point of contention for several reviewers. Some customers have had extremely poor experiences, with one reviewer being left to wait outside in the rain for over 20 minutes while others were served promptly. Another reviewer was disappointed with the abrupt manner of a particular staff member towards an elderly customer, and the same staff member was also unhelpful towards the reviewer themselves.
Opening Hours
The pharmacy's opening hours have also been a source of frustration for some reviewers. Several reviewers have commented on the limited hours of operation, with the pharmacy being closed on weekends, lunchtimes, and at times when most people are at work. This has led to inconvenience and frustration for customers who need to access the pharmacy's services during these times.
Positive Experiences
On the other hand, some reviewers have had consistently positive experiences at this pharmacy. The staff have been described as always helpful, and the pharmacist has been praised for being fantastic. Some reviewers have reported that medicines are ordered in quickly when needed, and they are always greeted with a smile.
Notable Comments
Some reviewers have made notable comments about their experiences at this pharmacy. One reviewer commented that the staff know them by name, which suggests a level of personal service and familiarity. Another reviewer suggested that the pharmacy should show its lunchtime closures on its website to avoid inconvenience to customers.
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