Your Dedicated Team - Delivering Quality Eye Care for All
At Richard Haynes Opticians, we take great pride in providing a professional and personalised eye care service to patients across the South Lakes. Established in 2002, we have built a reputation as an independent optician dedicated to ensuring that you receive great quality eye care from the moment you step through our door.
Our Expert Team: Dedicated to Personalised Eye Care
Our expert team includes experienced optometrists, front of house staff, and a dedicated dispensing optician who are all committed to making sure that you receive personalised advice and guidance on eye care services. From comprehensive eye examinations for the whole family, to tailoring our eye tests to your individual needs, we are here to provide a unique and personable experience.
Our Focus: Quality Eye Care Services
Our focus is on making sure you receive great quality eye care. Our optometrist will thoroughly examine your eyes and assess the health of your eyes, as well as checking for general health problems such as diabetes and high blood pressure. We offer advanced eye screenings using Ocular Coherence Tomography (OCT), an advanced eye scan that monitors the ongoing health of your eye and enables early detection of conditions such as Age-related macular degeneration, Glaucoma, Diabetic retinopathy, and Optic nerve disorders.
Additional Services: Catering to Your Unique Needs
In addition to our NHS and private eye examinations, we offer additional services such as low vision referrals and corporate eye care for local employers and employees. We are committed to catering to your unique needs, and our team is happy to assist in providing the perfect solution for all your eye care concerns.
Get in Touch: Book an Appointment Today
At Richard Haynes Opticians, we are passionate about providing the highest level of eye care services to our patients. If you would like to learn more about our services, or book an appointment with us, please don't hesitate to get in touch. You can call us on 01229 812654 or book an appointment online. We look forward to hearing from you.
Overall Experience
Despite some mixed reviews, the overwhelming majority of customers have had a positive experience with Conlons. The majority of reviews praise the friendly and professional staff, with some customers mentioning specific staff members who went above and beyond to provide excellent service. Many customers have been loyal customers for years and have always received top-class service.
Concerns and Issues
However, there are some concerns raised by a few customers. One customer felt that the staff were arrogant and aggressive, and there were issues with customer service, particularly during the COVID-19 pandemic. Another customer felt that some staff members were stuck-up and dismissive, which affected their overall experience.
Summary of Reviews
Positive Reviews: The majority of customers praise the friendly and professional staff, with many mentioning specific staff members who provided excellent service. Customers also appreciate the wide selection of frames and the overall high-quality service provided.
Negative Reviews: A few customers felt that some staff members were arrogant or dismissive, and there were issues with customer service, particularly during the pandemic. One customer also felt that the cost of services was not clearly explained.
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