Impressive Food Selections for any occasion
At Newcastle Fireplace Centre, we take pride in being one of the leading providers of high-quality fireplaces, stoves, and fireplace surrounds in the North East. With over 45 years of experience in the industry, our expert team is dedicated to providing our customers with a comprehensive fireplace and stove service that meets their unique needs and preferences.
Our showroom is a treasure trove of stunning contemporary fireplaces, stoves, and fireplace surrounds, featuring exclusive models that are not commonly available elsewhere. We understand that every customer has a distinct sense of style and taste, which is why we offer a bespoke design service to help you realise your dream fireplace. Our team of experts will work closely with you to understand your requirements and provide personalized guidance to ensure that you find the perfect fireplace or stove that complements your home's decor.
Our Services
We offer a wide range of services designed to cater to every aspect of fireplace and stove installation. From gas fires to electric fires, inset fires to built-in media wall electric fires, we have a vast selection of products to choose from. Our electric fireplace suites, electric wall-mounted fires, marble fireplaces, limestone fireplaces, and timber surrounds are designed to provide our customers with endless possibilities to create their ideal fireplace.
We also provide a variety of stoves, including gas stoves, electric stoves, and solid fuel stoves, ensuring that our customers have access to a diverse range of options to suit their specific needs. Additionally, we offer a selection of beams and surrounds, including non-combustible beams, weathered non-combustible Grantham surrounds, and cast gas Jubilee HP casts, among others.
What Sets Us Apart
What sets us apart from other fireplace and stove providers is our commitment to providing exceptional customer service and our dedication to delivering high-quality products that meet the highest standards of excellence. We understand that our customers' homes are their most precious possessions, and we strive to provide them with fireplaces and stoves that not only enhance the aesthetic appeal of their homes but also provide them with a warm and cozy living space.
Our team of experts is always available to offer guidance and support throughout the entire process, from selection to installation. We believe in building long-term relationships with our customers, and we are dedicated to providing them with a seamless and stress-free experience.
Summary of Customer Reviews:
The reviews of Newcastle Fireplace & Stove Centre are generally positive, with customers appreciating the knowledgeable and friendly staff, excellent customer service, and a wide range of choices available. Some customers have noted the professionalism of the installation process and the lack of mess. A few customers had minor issues with their purchases, but these were resolved promptly by the company.
Positive Comments:
- Great experience with knowledgeable and friendly staff
- Excellent customer service and communication
- Wide range of choices available
- Professional installation process with minimal mess
- Issues resolved promptly
Negative Comments:
- A few customers had minor issues with their purchases
- Some customers felt the service was slightly expensive
- Not all customers were completely satisfied with the product or service
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