At Healthside Pharmacy, we are dedicated to providing exceptional care and customer service to every individual who walks through our doors. As an independent pharmacy located in the heart of Shepherds Bush, London, we strive to ensure that our patients receive the highest level of care and support.
Our Services
Our team of experienced pharmacists and healthcare professionals are committed to providing a wide range of services designed to meet the evolving needs of our patients. Our services include:
- Pharmacy First: Our Pharmacy First service enables our pharmacists to complete episodes of care for patients without the need for a GP consultation, providing quicker and more convenient care for minor illnesses.
- Flu Vaccination: We offer flu vaccines both publicly and privately funded, with a walk-in service for patients 50 and over, or those with certain medical conditions or frontline healthcare staff.
- Repeat Prescription Collection and Delivery Service: We provide a free collection and delivery service for repeat prescriptions, saving you time and effort.
- Health Advice and Self-Care: Our pharmacist is trained to provide expert advice and guidance on health and wellness, empowering patients to take control of their own health.
- Medicine Use Reviews (MURs) and Emergency Hormonal Contraception (EHC): We offer these services to ensure patients receive the proper guidance and support for their health needs.
Our Commitment
At Healthside Pharmacy, we are committed to providing exceptional care and customer service to every individual who walks through our doors. We strive to provide a comprehensive range of services designed to meet the evolving needs of our patients, while maintaining the highest level of professionalism and integrity. We believe that every patient deserves to receive the best possible care and support, and we are dedicated to making that a reality.
Get in Touch
To learn more about our services, please visit our website or stop by our pharmacy at 90 Shepherds Bush Road, London, W6 7PD. You can also contact us by phone at 020 7603 2763 or by email at healthside.pharmacy@nhs.net for healthcare professionals and confidential patient information, or info@healthsidepharmacy.co.uk for general inquiries.
Overall Experience
The majority of reviewers had a positive experience at the pharmacy, with many praising the friendly and professional staff, efficient service, and reasonable pricing.
Staff and Service
The staff at the pharmacy were consistently praised for their friendliness, professionalism, and attentiveness. Many reviewers mentioned that the staff went out of their way to accommodate their needs, even for those with phobias or special requirements. The service was described as excellent, with quick and efficient processing of prescriptions and vaccinations.
Pharmacy Operations
The pharmacy's operations were well-organized, with minimal waiting times and a tidy premises. The pharmacy's willingness to accommodate special requests, such as delivering prescriptions to the store for pickup, was also appreciated.
Areas for Improvement
One reviewer expressed frustration with the pharmacy's early closing time on a Thursday due to a bank holiday, which caused inconvenience for their terminally ill friend. Another reviewer was dissatisfied with the prices of products, feeling that they were overpriced compared to supermarket pharmacies.
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