Providing excellence in healthcare, empowering you to live well
Uxendon Crescent Surgery is a reputable medical facility located in Wembley, London. Our surgery is situated at 1 Uxendon Crescent, HA9 9TW, and we can be reached by telephone at 020 8904 3883 during our office hours of 09:00-18:00. Our surgery is dedicated to providing high-quality healthcare services to our patients, and we strive to maintain a welcoming and comfortable environment for everyone who walks through our doors.
Our team of healthcare professionals includes experienced general practitioners (GPs), nurses, and administrative staff who are committed to delivering excellent medical care. We offer a wide range of services, including appointments, home visits, and online services, to ensure that our patients receive the care they need in a convenient and accessible manner.
Services Offered
At Uxendon Crescent Surgery, we offer a comprehensive range of medical services to meet the needs of our patients. Our services include:
Appointments
We offer appointments with our GPs and nurses, including routine appointments, home visits, and GP hub appointments. Our appointments can be booked online or by contacting our reception team. We strive to offer appointments within a reasonable timeframe, with routine appointments typically available within 2-4 weeks.
Prescriptions
We offer a variety of prescription services, including electronic prescription service (EPS), private prescriptions, hospital outpatient prescriptions, and medications abroad. We also offer a medication review service, synchronising medicines, and over-the-counter prescribing wisely.
Health Checks
We offer a range of health checks, including NHS health checks, men's health checks, and planning a family. We also offer cancer screening, managing chronic diseases, and supporting a healthy lifestyle.
Minor Surgery
We offer minor surgery procedures, including the removal of minor lumps and bumps, skin tags, and warts.
Women's Health
We offer a range of women's health services, including cervical smears, coils, and contraception and family planning.
Children's Health
We offer a range of children's health services, including childhood immunisations and baby clinics.
Local Services
We offer a range of local services, including self-referrals, sickness certificates, and supporting a healthy lifestyle.
Online Services
We offer a range of online services, including finding out more about symptoms and conditions, A to Z of health, and who do I see for information on how best to be seen at the Surgery.
At Uxendon Crescent Surgery, we are committed to providing high-quality healthcare services to our patients. We strive to offer a wide range of services to meet the needs of our patients, and we are dedicated to maintaining a welcoming and comfortable environment for everyone who visits our surgery.
Problems with Staff and Services
The reviews highlight several concerns with the staff and services at the GP surgery. Many reviewers expressed frustration with the reception staff, who were described as rude, unprofessional, and sometimes ignorant. Delays in getting appointments, long waiting times, and a lack of empathy from staff members were common complaints.
Inconsistent Treatment and Mismanagement
Some reviewers reported difficulties in getting prescribed medication, particularly for mental health issues. They felt that the surgery was slow to provide treatment and did not adequately manage their conditions. Others reported issues with communication, feeling that their concerns were not being addressed or heard.
Positive Comments
While there were many negative comments, some reviewers did mention some positive experiences. A few praised the doctors, describing them as empathetic, polite, and caring. A few also complimented specific staff members, such as nurses who were described as dedicated, thoughtful, and compassionate.
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