Business Details
9 Years
experience
Emergency
services
Your Trusted IT Partner in Portsmouth
Zinq I T is a Hampshire-based managed IT services provider dedicated to delivering tailored technology solutions for businesses across the UK. With a focus on proactive support and customer-centric service, we specialise in managed IT infrastructure, cybersecurity, cloud migration, and technical consultancy. Our team of certified engineers combines technical expertise with a commitment to understanding each client's unique operational needs, ensuring seamless IT operations that align with business objectives. Established in 2017, we have built a reputation for reliability through case studies demonstrating successful implementations for diverse clients, including cloud architecture for construction firms and secure networking solutions for manufacturing companies.Our approach emphasizes transparency, with clear communication and documentation to demystify technical processes for non-expert stakeholders. We maintain 24/7 monitoring systems to preemptively address potential issues while offering responsive support through multiple channels, including remote assistance and on-site visits. Our accreditations, including Cyber Essentials certification, reflect our commitment to maintaining industry standards in data protection and cybersecurity practices.
Services
Managed IT Services
Cyber Security
Cloud Migration
Data Protection
IT Consultancy
Details
- Year established: 2017
Highlights and features
- We offer 24/7 proactive IT monitoring and support
- Our engineers hold Microsoft and ITIL certifications
- We guarantee minimal downtime during IT transitions
- We provide Cyber Essentials certification assistance
- Our team has over 10 years' experience in enterprise IT
Associations and certifications
- Cyber Essentials
What people say
Excellent communication skills
Minimal disruption during migration
Professional and friendly staff
24/7 monitoring system
Expert technical knowledge
Services
Managed IT Services
Our fully managed IT services provide comprehensive infrastructure management for businesses across the UK. We handle network maintenance, system updates, and technical support to ensure uninterrupted operations. Our proactive monitoring identifies potential issues before they impact productivity, while our responsive support team resolves incidents swiftly. This service is ideal for companies seeking to outsource their IT requirements while maintaining enterprise-grade reliability and security standards.
Cyber Security
We implement multi-layered cybersecurity solutions to protect businesses from evolving digital threats. Our services include Cyber Essentials certification, staff training programs, and endpoint detection systems. We conduct regular security audits and provide dark web monitoring to safeguard sensitive data. These measures help organisations comply with regulatory requirements while minimising risks from phishing, ransomware, and other cyber attacks targeting modern enterprises.
Cloud Migration
Our cloud migration specialists facilitate seamless transitions to Microsoft 365 and other cloud platforms. We handle data transfer, system configuration, and user training to ensure smooth adoption. The service includes ongoing cloud infrastructure management and optimisation to enhance scalability and cost-efficiency. Businesses benefit from improved collaboration tools, automated backups, and secure remote access capabilities tailored to their operational requirements.
Data Protection
We provide comprehensive data protection strategies including automated backups and disaster recovery planning. Our solutions ensure business continuity through redundant storage systems and rapid data restoration processes. We implement encryption protocols and access controls to meet compliance standards while maintaining data integrity. Regular testing verifies recovery procedures' effectiveness for critical business operations.
IT Consultancy
Our consultancy services offer expert guidance on IT infrastructure optimisation and technology investments. We assess existing systems to identify improvement opportunities and develop strategic roadmaps for digital transformation. This includes network design recommendations, hardware procurement advice, and cybersecurity risk assessments. Our consultants work closely with clients to align technical solutions with long-term business objectives.
People
Chris Pratt
Managing Director
With over a decade of experience in enterprise IT, Chris leads Zinq I T's strategic direction. He specialises in transforming business technology operations while maintaining a strong focus on customer satisfaction and service excellence.
Simon Jackson
Technical Director
Microsoft-certified expert with extensive knowledge in cloud infrastructure and system architecture. Simon develops technical solutions for diverse business environments while pursuing personal interests in DIY and technology education.
Anthony Morley
Operations Director
Bringing over 10 years of sales and customer service experience, Anthony oversees operational efficiency and client relationship management. He ensures service delivery meets quality standards while fostering team development.
Martin Jennings
Service Desk Lead
Certified ITIL professional and Microsoft expert, Martin manages the service desk operations. With extensive experience in technical support, he ensures prompt resolution of client issues and maintains service level agreements.
Jacques Smythe
2nd Line Support Analyst
Specialising in emerging technologies, Jacques provides advanced technical support from Cape Town. With 15 years of experience, he bridges business needs with innovative technology solutions while maintaining a customer-focused approach.
Questions
What are Managed IT Services?
Managed IT Services involve outsourcing your IT infrastructure management to specialists who proactively monitor, maintain, and support your systems 24/7 to ensure optimal performance.
How much does Managed IT Services cost?
Costs vary based on business size and requirements. We provide tailored solutions with transparent pricing after assessing your specific IT needs and infrastructure.
How do I raise an IT support request?
Contact our service desk via phone, email, or online portal. Our team acknowledges requests immediately and prioritises resolution based on urgency and impact.
Do you offer cyber security training?
Yes, we provide comprehensive cyber security training programs covering phishing awareness, password security, and data protection best practices for businesses of all sizes.
Do you support Windows, MacOS and Linux?
Our services cover all major operating systems including Windows, macOS, and Linux environments, ensuring cross-platform compatibility and support for diverse IT infrastructures.
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