An Accountant You Can Rely On
Penny Lane Computer Services is a local, friendly computer centre established in 1996 in Ipswich, Suffolk. We take pride in offering specialist computer services for both home and business users, making us a one-stop solution for all your IT needs. With our fully equipped store workshops and a team of skilled engineers, we can quickly diagnose and repair PC problems, as well as provide on-site services for your home or business.
Retail Shop and PC & Laptop Sales
Our retail shop offers a wide range of products, from ink cartridges to laptops and everything in between. We sell both new and refurbished laptops, desktops, and tablet computers. If you want to trade in your old laptop or desktop PC, our team can transfer all your personal information or set it up in your home at no extra cost. Moreover, we offer a games exchange service where you can buy, sell, or trade all types of games and consoles, including retro systems and accessories.
PC Doctor Repairs and Maintenance
Our PC Doctor Repairs cater to all your PC maintenance and installation needs, whether it's a home call-out, PC repairs, installations, training, or laptop repairs. Our expert technicians can help you upgrade, troubleshoot, and provide professional advice for your PC requirements.
Business Solutions and Services
Our dedicated business team offers comprehensive business solutions, including network and server maintenance, telephone systems, and web design & hosting. We have the expertise to handle your business needs and provide bespoke services that cater to your growing business.
Home Callouts and Photographic Services
Penny Lane Computer Services can visit your home or business for repairs, installations, upgrades, or tuition. We offer various other services, such as photographic services like VHS-DVD transfers, digital camera setup, and selling printer ink at low prices. We also specialize in data recovery, USB and flash drives, and computer accessories.
Our Journey
Penny Lane Computers was founded in 1996 and quickly expanded due to the high demand for specialist computer services. We soon became one of the leading providers of computer services in Ipswich, Woodbridge, and Felixstowe by offering exceptional customer service, skilled technicians, and affordable pricing.
Overall Experience
The majority of customers have had a positive experience with Penny Lane Computers, praising the excellent service, knowledgeable staff, and quick turnaround times. Several customers have expressed their gratitude for the helpful advice and assistance provided by the staff.
Positive Aspects
- Personalized Service: Many customers appreciated the personalized service they received, with staff taking the time to explain issues and provide solutions.
- Knowledgeable Staff: The staff at Penny Lane Computers were consistently praised for their expertise and ability to diagnose and fix complex computer problems.
- Quick Turnaround: Customers were impressed with the quick turnaround times, with many issues being resolved quickly and efficiently.
Negative Aspects
- Communication Issues: Some customers experienced communication issues, with promises not being kept and having to chase for updates on their repairs.
- Damage to Equipment: One customer reported that their computer was damaged on return, which was a disappointment despite the professional approach taken by the owner to resolve the issue.
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