Business Details
50+ Years
experience
Relationship Support Services Scotland
Relationships Scotland stands as Scotland's largest provider of relationship counselling, family mediation, and child contact centre services. With over 60 years of experience in relationship counselling and 30 years in family mediator training, we deliver expert support to individuals, couples, children, and families navigating relationship difficulties. Our network of 21 Member Services operates across mainland and island Scotland, offering a safe, neutral environment for resolving conflicts and rebuilding connections. Accredited by COSCA, College of Mediators, and Scottish Mediation, we uphold rigorous professional standards while advocating for equal opportunities and opposing all forms of discrimination.As a FairWork First employer, we collaborate with the Scottish Government to shape policies that prioritise children's rights and family wellbeing. Our services, accessed by 45,000 people annually, include Parenting Apart sessions, sex therapy, and innovative Video Contact solutions. We maintain nationally agreed safeguarding policies and transparent complaints procedures, ensuring accountability and client safety. Through our CRWIA framework, we centre children's voices in decision-making, reflecting our commitment to empowering families and strengthening communities.
Services
Relationship Counselling
Family Mediation
Child Contact Centres
Parenting Support
Video Contact Services
Sex Therapy
Children's Counselling
Mediator Training
CPD Programmes
Supervised Contact
Details
- Year established: 1963
Highlights and features
- 60 years' experience in relationship counselling training
- 30 years' expertise in family mediator training
- Accredited by three leading mediation/counselling bodies
- Nationwide network covering all Scottish regions
- Child-centred approach with CRWIA compliance
Associations and certifications
- COSCA
- College of Mediators
- Scottish Mediation
What people say
Beneficial sessions
Improved family situation
Safe environment
Professional mediators
Child-focused support
Services
Relationship Counselling
Professional guidance for relationship difficulties, available to couples or individuals regardless of relationship status. Our counsellors help explore communication patterns, resolve conflicts, and rebuild connections. With 99% client satisfaction, sessions focus on improving understanding and creating positive relationship dynamics through evidence-based practices.
Family Mediation
Structured support for families navigating separation or conflict. Mediators facilitate constructive discussions about childcare arrangements, financial matters, and future relationships. 86% of clients report improved family situations through this process. Services include child-inclusive mediation where appropriate to ensure children's voices are heard in decision-making.
Child Contact Centres
Safe, neutral spaces for children to meet non-resident parents or family members. 41 centres across Scotland offer supported/supervised contact with trained staff. Services include handover support and video contact options. 99% of users would recommend these centres, which prioritise child safety while maintaining family connections during difficult transitions.
Parenting Support
Specialised programmes for separated parents, including Parenting Apart workshops. Support covers co-parenting strategies, managing conflict, and understanding children's needs during family changes. Services integrate with mediation and counselling to provide holistic support for families restructuring their relationships.
Mediator Training
Accredited family mediator training programmes with 30+ years' experience. Courses lead to SCQF level 9 qualifications validated by University of the West of Scotland. Training combines theoretical knowledge with practical skills development, producing mediators capable of handling complex family disputes with ethical professionalism.
Questions
What areas of Scotland do you cover?
We operate 41 child contact centres and services across all mainland and island regions of Scotland.
Are your mediators qualified?
All mediators complete our accredited Certificate in Family Mediation programme with University of the West of Scotland validation.
How much do services cost?
Most core services are free; charges apply only for specific Video Contact arrangements as agreed beforehand.
Can grandparents access services?
Yes, we support all family members including grandparents seeking contact arrangements with grandchildren.
What safety measures exist?
We maintain strict safeguarding policies with trained staff ensuring safe environments for all service users.
Videos
