Swim with Confidence, Learn with Enthusiasm
Our Vision
At Individuality Swimming & Fitness, we believe that swimming is a vital life skill and a joyful experience for everyone. We nurture a welcoming and supportive environment where children and adults can learn, grow, and discover their full potential in the water.
Who We Are
Our team of experienced and passionate instructors are dedicated to providing personalized and engaging swimming lessons for babies, children, and adults of all abilities. We understand that each individual is unique, and we tailor our approach to meet your specific needs and goals.
Baby & Parent Programs
- Parent & Baby swim classes for newborns to 6 months
- Aqua Natal classes for pregnant moms
- Sensory swimming experiences for young children
Learn-to-Swim Programs
- Small group swimming lessons for children
- One-to-one and private swimming lessons for adults and children
Specialized Programs
- Aqua Sensory lessons - playful learning experiences for young children
- Open Water Swimming lessons - conquer your fear of open water
- Mermaid Swimming experiences - a magical journey for children and adults
- Pre-Club Development Swimming - prepare for competitive swimming
Adult Swimming Lessons
- Personalized adult swimming lessons for all levels
- Aqua Natal classes for a gentle and effective workout
Shop & More
- A curated selection of swimming gear and accessories for children and adults
Our Values
- Individuality: We celebrate each swimmer's unique journey and tailor our lessons accordingly.
- Safety: We prioritize water safety and provide comprehensive instruction on pool rules and water awareness.
- Joy of Movement: We foster a positive and encouraging environment where learning is fun and enjoyable.
- Community: We are committed to supporting local communities and promoting healthy lifestyles.
Join Us!
Discover the joy of swimming with Individuality Swimming & Fitness! Contact us today to inquire about our programs and schedule your first lesson.
Overview of Customer Reviews for Individuality Swimming School
General Sentiment
The overall sentiment from the customer reviews for Individuality Swimming School is predominantly negative, with several parents expressing disappointment and frustration with the service and staff. However, there are a few positive reviews highlighting excellent experiences with certain instructors.
Positive Feedback
A few parents have praised the instructors for being welcoming, kind, and encouraging, with their children enjoying the lessons and making progress. Positive comments have also been made about the communication and customer service provided by the school.
Negative Feedback
The majority of the reviews highlight several issues with the school, including:
- Unprofessional and discriminatory behavior from some staff members.
- Lack of progress in swimming lessons despite regular attendance.
- Instructors spending more time focusing on other things rather than teaching.
- Unlawful taking of direct debit payments.
- Lack of accommodations for children with special needs.
- Poor customer service and handling of complaints.
- Traumatic experiences during lessons leading to loss of confidence.
Summary of Positive Comments
Be the first to review Individuality Swimming & Fitness.
Write a Review
