Experience the Warmth and Comfort of a Perfectly Installed Stove
At Northern Stoves, we take pride in being a specialist stove company based in the Colne Valley area of Huddersfield, West Yorkshire. Our team of experts is dedicated to providing top-notch services in the installation, servicing, and repairs of wood burning and multi-fuel appliances. With years of experience in the industry, we have built a reputation for delivering exceptional quality and reliability to our customers.
Our Services
We understand that every customer has unique needs and preferences when it comes to stoves. That's why we offer a comprehensive range of services to cater to their requirements. From flexible flue liners to twin wall system installations, we ensure that our customers receive the best solutions for their wood and multi-fuel appliances. Our maintenance and servicing packages are designed to keep your stove running efficiently and safely, while our repairs service is available to fix any issues that may arise.
Why Choose Us
At Northern Stoves, we believe in building long-term relationships with our customers. That's why we offer personalized guidance throughout the entire process, from installation to maintenance and repairs. Our team is fully HETAS registered, ensuring that our work complies with the relevant building regulations. We also provide a range of fuel varieties to suit your needs, and our expertise extends to knockouts and redesigns, twin wall installations, and more.
Our Commitment
We are committed to delivering exceptional customer service and ensuring that our customers are completely satisfied with our work. Our team is passionate about stoves and dedicated to providing the best possible solutions for our customers. Whether you're looking to reduce utility bills, enhance the aesthetics of your home, or simply enjoy the ambience of a stove, we are here to help.
Quality of Work and Professionalism
Reviews from satisfied customers praise the excellent workmanship and professionalism of Paul and his team at Northern Stoves. Many customers have reported that Paul and his team were knowledgeable, helpful, and tidy, with great communication throughout the process. They have also noted that the team was quick to respond to inquiries and provided competitive prices. The installation of stoves and chimneys was done to a high standard, and customers were pleased with the finished result.
Poor Communication and Disappointing Service
However, some customers have reported poor communication and disappointing service from Northern Stoves. One reviewer experienced a cancellation and then a lack of response to subsequent calls and texts, leaving them to deal with the consequences of delayed work. Another reviewer reported being left with a non-functional stove due to incorrect installation, despite promises of assistance from the company. This lack of follow-through and poor communication led to a negative experience for these customers.
Excellent Customer Service
A few reviewers have noted excellent customer service from Paul and his team. One customer praised the quick response to their inquiry and the competitive price quoted for a faux chimney breast. Another customer appreciated the patience and expertise displayed by Paul and his team during the installation of their chimney flue. These reviewers have recommended Northern Stoves to others without hesitation.
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