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30 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Norwich
Established in 1996, HGS Plumbing and Heating has built an exceptional reputation for delivering reliable plumbing, heating, and gas services across Norwich and Norfolk. Our Gas Safe registered engineers combine over three decades of industry expertise with a commitment to customer satisfaction, offering tailored solutions for domestic and commercial clients. We specialise in boiler servicing and replacements, emergency repairs, and landlord gas safety certificates, working with major brands like Baxi and Worcester Bosch. Our team prioritises transparency, efficiency, and competitive pricing, ensuring minimal disruption while maintaining the highest standards of workmanship.

Backed by accreditations from Gas Safe, OFTEC, and the Norfolk County Council Trusted Trader Scheme, we serve both residential customers and local businesses, including Norwich City Council and Broadland District Council. With a focus on proactive maintenance and responsive service, we aim to resolve issues swiftly while providing long-term value. Our approachable team consistently delivers expert advice and cost-effective solutions, supported by positive client testimonials highlighting our professionalism and reliability.
Services
Boiler Servicing Emergency Repairs Landlord Gas Certificates Boiler Replacements General Plumbing
Details
  • Year established: 1996
Highlights and features
  • We have over 30 years of experience in plumbing and heating services.
  • Our engineers are Gas Safe registered and OFTEC certified.
  • We offer quick response times for emergency repairs.
  • We work with major boiler brands like Baxi and Worcester Bosch.
  • We provide competitive pricing with no hidden fees.
Associations and certifications
  • Gas Safe Register
  • OFTEC
  • Norfolk County Council Trusted Trader Scheme
What people say
Fantastic service Highly knowledgeable engineers Prompt professional service Excellent value for money Thorough boiler service
Services
Boiler Servicing
Regular boiler servicing ensures safety, efficiency, and longevity. Our Gas Safe engineers perform comprehensive checks, including gas pressure tests and flue inspections. Annual servicing minimises breakdown risks and maintains warranty validity.
Emergency Repairs
We address urgent plumbing and heating issues during normal working hours. Our team prioritises rapid response for boiler failures, leaks, and gas safety concerns. Efficient repairs reduce downtime and restore comfort quickly.
Landlord Gas Certificates
We provide Gas Safety Certificates for rental properties, ensuring compliance with legal requirements. Our engineers inspect appliances and issue documentation, offering landlords peace of mind and tenant safety.
Boiler Replacements
We supply and fit energy-efficient boilers from leading brands. Our installations include system upgrades and pipework adjustments. Accredited work ensures optimal performance and compliance with current standards.
General Plumbing
Our services cover taps, radiators, and pipework repairs. We handle both minor fixes and complex installations, using quality materials. Expertise extends to hot water systems and central heating maintenance.
Questions
Do you offer services outside Norwich?
Yes, we serve the entire Norfolk region, including rural areas and commercial properties.
Are your engineers certified?
All our engineers are Gas Safe registered and OFTEC certified for safety and compliance.
Can you handle emergency heating breakdowns?
We provide urgent repairs during normal working hours for critical heating and plumbing issues.
Do you offer boiler servicing reminders?
Yes, we automatically notify customers when their annual boiler service is due.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers for completed services.