Transforming Valuables into Cash and Treasures into Memories
Award-winning Family Business
iBuy and Sell Jewellers is a family-run business based in the heart of Dorchester and Yeovil. We take pride in offering exceptional customer service and an extensive selection of high-quality new and pre-owned jewellery and prestige watches. With over 5 years of experience in the industry, we have become esteemed experts in buying and selling a diverse range of luxury timepieces and precious metals.
Outstanding Customer Service
Our warm and friendly staff are dedicated to providing personalized attention and guidance to every customer. We understand the importance of building lasting relationships and delivering a seamless and enjoyable shopping experience. We pride ourselves on our meticulous attention to detail and ability to offer competitive prices.
Wide Selection of Products
Our collections include:
- New & Pre-Owned Jewellery: Diverse range of brand-name necklaces, bracelets, earrings, rings, and more.
- Prestige Watches: Extensive selection of renowned brands such as Rolex, Omega, Cartier, and Breitling.
- Pre-Owned Items: A curated selection of high-quality pre-owned electrical items, including phones, tablets, laptops, and gaming consoles.
Comprehensive Services
In addition to selling, we also offer:
- Direct Sale Purchase: Sell your unwanted jewellery and watches for competitive prices.
- Exchange Option: Trade in your old items for a brand-new equivalent or something else you desire.
- Buy Back Option: Get cash back for your unwanted items.
- Lay-Away Service: Pay for your purchases over time, making luxury accessible to everyone.
Expert Consultation
Our experienced staff can offer expert advice on buying and selling gold, silver, coins, and medals. We also provide repair and refurbishment services for prestige watches.
General Impressions
The reviews are mixed, with some customers having a positive experience and others expressing dissatisfaction.
Positive Experiences
Several reviewers praised the shop's staff, describing them as polite, friendly, and knowledgeable. The shop's prices for gold jewellery were also commended, with some customers stating that they received better offers compared to other shops. The use of a special x-ray tool to determine the gold content was also highlighted as a positive aspect.
Negative Experiences
On the other hand, some reviewers had negative encounters with the shop's staff, describing them as rude and dishonest. Some customers felt that they were deceived about the authenticity or value of their items, and one reviewer even claimed that the shop tried to dispose of a genuine ring. Others expressed dissatisfaction with the shop's repair services, citing poor workmanship and a lack of transparency.
Common Themes
Many reviewers mentioned the importance of trust and honesty in the shop's dealings, with some expressing disappointment and frustration when these expectations were not met. The quality of the shop's products and services was also a common theme, with some reviewers praising the selection of high-quality watches and others expressing disappointment with the quality of the jewellery.
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