Business Details
28 Years
experience
Award-Winning Bespoke Jewellery Designers in the UK
Established in 1998, we are a trailblazing bespoke jewellery design company renowned for crafting unique, ethically sourced pieces that celebrate individuality. Our team of award-winning designers, CAD specialists, and goldsmiths combines traditional craftsmanship with cutting-edge technology to create over 30,000 commissioned designs globally. As the first jeweller worldwide to achieve both Fairtrade licensing and Responsible Jewellery Council certification, we prioritise sustainability without compromising on innovation or quality. Our four UK studios in Hertfordshire, London, Cambridge, and St Albans offer personalised consultations, while our online services cater to international clients.Recognised as UK Bespoke Jeweller of the Year 2024, we maintain an open, transparent approach to every project, ensuring clients receive heirloom-quality pieces that tell their unique stories. Our commitment to ethical practices extends to reusing gemstones and precious metals, supporting fair trade initiatives, and minimising environmental impact. With a 2025 transition to an Employee Ownership Trust, we reinforce our values of collaboration, inclusivity, and long-term industry leadership.
Services
Bespoke Engagement Rings
Eternity Rings
Wedding Rings
Dress Jewellery
Jewellery Repairs
Gemstone Sourcing
Bespoke Earrings
Bespoke Bracelets
Jewellery Redesign
Ethical Jewellery
Details
- Year established: 1998
Highlights and features
- We have created over 30,000 bespoke commissions since 1998
- We pioneered Fairtrade gold usage in jewellery manufacturing
- Our designers offer online consultations across the UK and internationally
- Our team includes goldsmiths preserving traditional craftsmanship techniques
- We won UK Bespoke Jeweller of the Year 2024 award
Associations and certifications
- Fairtrade
- Responsible Jewellery Council
What people say
5.0 out of 5
Exceptional craftsmanship
Personalised service
Award-winning designs
Ethical practices
Services
Bespoke Engagement Rings
We design unique engagement rings tailored to personal stories and preferences. Our process combines traditional goldsmithing with modern CAD technology to create ethically sourced, heirloom-quality pieces. Clients receive expert guidance on gemstone selection, metal choices, and design elements that reflect their individuality.
Jewellery Redesign
We transform inherited or unused jewellery into contemporary designs while preserving sentimental value. Our specialists assess existing pieces to create updated versions using ethical practices. This service includes repurposing gemstones and precious metals to craft new, meaningful items that align with modern tastes.
Ethical Jewellery
Our ethically sourced jewellery uses Fairtrade gold and responsibly mined gemstones. We adhere to strict environmental and social standards throughout production. This service includes transparent sourcing information and options for recycled metal usage to minimise ecological impact.
Online Consultations
We offer face-to-face video consultations for clients nationwide and internationally. Our designers discuss ideas, provide expert advice, and share 3D CAD models remotely. This service includes virtual gemstone selection and digital design reviews to create custom pieces without geographical limitations.
Jewellery Repairs
Our skilled goldsmiths provide repair services for all jewellery types while maintaining original integrity. We offer assessments, restoration of antique pieces, and resizing services using traditional techniques. Clients can send items for repair or visit our UK studios for in-person consultations.
People
Harriet Kelsall
Founder-Director & Executive Chair
Founder of the award-winning jewellery business in 1998, Harriet pioneered ethical practices in the industry. She serves on the boards of the Intellectual Property Office and British Allied Trades Federation, maintaining active involvement in business strategy and creative direction.
Rebecca Howarth
Managing Director
With over 20 years' experience at the company, Rebecca leads strategic growth while maintaining ethical standards. She oversees daily operations across four UK studios, ensuring alignment with employee ownership principles and commitment to bespoke craftsmanship.
Questions
How does the bespoke jewellery process work?
Our process begins with a consultation to understand your story and preferences. We create sketches and 3D models for approval before crafting your piece using traditional techniques and modern technology.
Are your materials ethically sourced?
Yes, we use Fairtrade gold and responsibly sourced gemstones. We pioneered ethical practices in jewellery manufacturing and maintain certifications from the Responsible Jewellery Council.
Can I design jewellery remotely?
Yes, we offer online consultations via video calls. Our designers share digital models and discuss options remotely, allowing international clients to create custom pieces without visiting our studios.
What services do you offer?
We specialise in bespoke engagement rings, wedding bands, dress jewellery, and jewellery redesign. Additional services include gemstone sourcing, repairs, and ethical jewellery creation using sustainable materials.
How long does creation take?
Timeline varies by complexity but typically takes 8-12 weeks. Our team provides estimated timelines during consultations, considering design approvals and material sourcing requirements.
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