Who We Are
Nestled in the peaceful surroundings of St Leonards, Hastings, Bryher Court Nursing Home stands as a home away from home for those seeking compassionate and personalized care. Privately owned and managed by local individuals, we prioritize fostering close relationships with our residents, treating them as valued members of our community. Our experienced and dedicated team, led by a Manager with over 25 years in nursing, has diligently earned a "Good" rating from the Care Quality Commission.
Our Philosophy of Care
We believe in treating each resident as a unique individual, recognizing their specific needs and aspirations. Our care is underpinned by:
- Compassion and empathy: We approach every interaction with sensitivity and understanding, ensuring respectful and dignified care.
- Personalized attention: We tailor our approach to each resident's unique requirements and preferences.
- Inclusive participation: We encourage residents to actively engage in their care, respecting their autonomy and empowering them to make informed decisions.
Our Services
Our extensive services encompass a holistic approach to care, addressing both physical and emotional needs. These include:
- Dementia care: Specialized interventions and support to manage the progression of the disease.
- Dietary care: A culinary team prepares delicious and nutritious meals, catering to diverse dietary preferences and requirements.
- Daily activities: Regular programs and events are designed to stimulate residents' minds and bodies, fostering social interaction and promoting cognitive engagement.
- Compassionate companionship: A dedicated team of staff provides companionship, reassurance, and emotional support.
Our Commitment
At Bryher Court, we are committed to:
- Providing a comfortable and welcoming environment that feels like a home.
- Working in partnership with families and external professionals to ensure holistic care.
- Continuous improvement through ongoing training and development of our staff.
- Open communication and transparency with residents and their loved ones.
Working Experience
The first reviewer shared a negative experience working at the care home for a year. They described the staff as great, but the owners as a different story. The owners allegedly have public rows with each other, which creates an intimidating atmosphere. They also expect a lot from the staff but fail to show appreciation or gratitude. The reviewer criticized the husband's behavior, stating that he spends most of his time reading car magazines and drinking health drinks, which has caused issues. Moreover, the reviewer claimed that the husband expects them to perform tasks that are not part of their job description, which is illegal.
Positive Experience
In contrast, the second reviewer had a positive experience. They praised the care home's management and staff, describing them as polite and welcoming. The reviewer was satisfied with the service provided, which helped them during a difficult time.
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