Business Details
23 Years
experience
Residential Nursing Care in Kent
Established in 2003, Iden Manor Nursing Home is a family-run care provider operating from a Victorian Manor in Staplehurst, Kent. Our approach centres on individualised care, blending historical charm with modern comfort across 15 acres of landscaped grounds. With over two decades of collective experience in healthcare and hospitality, our team delivers residential, nursing, dementia, and complex care services underpinned by core values of inspiration, devotion, excellence, and nurturing.We maintain a 5* food hygiene rating and hold regular accreditations through sector-specific audits, ensuring compliance with national care standards while preserving a homely atmosphere. Our leadership team includes certified professionals with specialist training in geriatric care, dementia support, and clinical coordination, supported by a multidisciplinary workforce averaging seven years' tenure per staff member.
Services
Residential Care
Nursing Care
Dementia Care
Complex Care
Respite Care
Day Care
Details
- Year established: 2003
Highlights and features
- 24-hour nursing care from registered professionals
- Personalised care plans developed with residents and families
- Heritage-listed building adapted for modern care needs
- 5-star food hygiene rating with chef-prepared meals
- Dedicated lifestyles team organising tailored activities
What people say
Exceptional dementia support
Beautifully maintained gardens
Personalised meal options
Dedicated activity programmes
Warm, homely atmosphere
Services
Residential Care
Support with daily living activities in a homely environment. Our trained carers assist with personal care, mobility, and social engagement while maintaining residents' independence. Services include laundry, housekeeping, and 24-hour supervision, with rooms adaptable for accessibility requirements. Weekly activities programmes and family involvement opportunities enhance quality of life.
Nursing Care
Round-the-clock medical care for complex health needs. Registered nurses specialising in geriatrics manage medication, wound care, and chronic conditions. Individual care plans adapt to changing requirements, with regular GP consultations and specialist referrals. Electronic health records ensure continuity between clinical and care teams while maintaining CQC compliance standards.
Dementia Care
Specialist units designed for cognitive wellbeing. Staff trained in person-centred dementia care use life-story work and sensory therapies to reduce anxiety. Secure garden spaces and wayfinding aids support orientation, while family education sessions improve home transition understanding. Regular music therapy and reminiscence activities form core intervention strategies.
Respite Care
Flexible temporary stays for caregiver relief or post-hospital recovery. Services include post-operative rehabilitation, end-of-life care preparation, and seasonal support. Personalised activity schedules match residents' abilities while maintaining social integration with permanent residents through shared dining and events.
Complex Care
Multi-disciplinary support for physical and neurological conditions. Clinical coordinators manage tracheostomy, ventilator, and palliative care alongside physiotherapy and speech therapy programmes. Individualised equipment provision includes profiling beds and hoisting systems, with regular MDT reviews ensuring treatment plan effectiveness across neurodegenerative and chronic illness cases.
People
Jean Reeves-Yates
Home Manager
With 25 years' nursing experience, including dementia care specialism, Jean leads daily operations. Her approach combines clinical expertise with compassionate leadership, focusing on individualised care delivery and staff development programmes that maintain high retention rates.
Umbreen David
Owner and Managing Director
Umbreen has led Iden Manor since 2003, developing its values-driven care model. She oversees strategic direction while maintaining hands-on involvement through regular resident interactions and community engagement initiatives that strengthen local healthcare partnerships.
Aditya Puryag
Clinical Coordinator
With 18 years' nursing experience across acute and community settings, Aditya manages clinical standards. He implements evidence-based practices for complex care cases, ensuring regulatory compliance while mentoring junior staff through structured training programmes aligned with NMC requirements.
Kelly Tuffee
Lifestyles Lead
Kelly has specialised in elderly care activities coordination for five years. She develops wellbeing programmes using reminiscence therapy and creative engagement strategies, conducting regular resident consultations to tailor activities that improve mental health outcomes.
Robert Smith
Head Chef
Robert leads kitchen operations with a focus on nutrition and dietary requirements. He maintains the 5* hygiene rating through rigorous HACCP protocols, creating seasonal menus that accommodate cultural preferences and medical dietary restrictions while hosting cooking demonstrations for residents.
Questions
What types of care does Iden Manor provide?
We offer residential, nursing, dementia, complex, and respite care services tailored to individual needs.
Are pets allowed at the care home?
While permanent pets aren't permitted, therapy dog Ossie visits regularly, and we welcome family pets during visits.
How are care plans developed?
Initial assessments create personalised plans reviewed every six months, incorporating resident and family input through regular meetings.
What happens during medical emergencies?
Our 24/7 nursing team handles emergencies with established protocols, coordinating immediate ambulance access and family notification procedures.
Can residents personalise their rooms?
Yes, we encourage bringing furniture and memorabilia to create familiar, comforting living spaces.
How does the admission process work?
Contact our team for an initial consultation, followed by a needs assessment and contract review before move-in planning begins.
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