Small enough to care, big enough to deliver
At Blazing Saddles, we're passionate about cycling and driven by a desire to empower riders of all ages and abilities. With expertise in everything from custom builds to routine repairs, we're your local bike whisperers!
Our Expertise
Our team of experienced mechanics and passionate cyclists offer a comprehensive range of services to cater to every cyclist's needs. Whether you're looking for:
- Expert repairs: From minor tune-ups to complicated electrical issues, our qualified mechanics can tackle any problem.
- Custom builds: Let us help you design and build your dream bike, tailored to your individual needs and preferences.
- Quality parts and accessories: We stock a wide variety of high-quality products from leading brands like Specialized, Brompton, Surly, Kalkhoff, Ridgeback, Tern, and Genesis.
- Informative advice: Our friendly staff are always happy to offer guidance and answer any questions you have about cycling, repairs, or product selection.
A Commitment to Quality and Customer Service
We believe in delivering exceptional customer service and building lasting relationships with our clients. Our dedication to:
- Attention to detail: We take pride in ensuring that every bike is meticulously cared for and returned in perfect working order.
- Transparency: We provide clear explanations of repairs and costs before proceeding, ensuring that you are fully informed every step of the way.
- Accessibility: We offer flexible appointment scheduling and competitive pricing to cater to diverse needs.
Join the Blazing Saddles Community
Whether you're a seasoned cyclist or just starting out, we encourage you to join our vibrant community. We regularly host local rides, workshops, and events to foster a supportive and welcoming environment for all.
Get in touch today to experience the Blazing Saddles difference!
Exceptional Customer Service and Expertise
The reviews rave about the exceptional customer service and expertise provided by the staff at Blazing Saddles. From helping customers with bike repairs to providing helpful advice and knowledge, the staff go above and beyond to ensure customer satisfaction. Many reviewers mention the shop's ability to accommodate customers with emergency repairs, including those who showed up on a Sunday or required same-day attention.
Repair Services and Problem-Solving
Reviewers praise the shop's ability to quickly and efficiently repair their bikes, often in a same-day turnaround. Some reviewers share stories of experiencing mechanical issues while out on a ride, only to receive prompt assistance and support from the Blazing Saddles team. The shop's staff are commended for their problem-solving skills, resourcefulness, and willingness to bend over backwards to help customers.
Knowledgeable and Friendly Staff
The reviews emphasize the friendly and knowledgeable demeanor of the staff at Blazing Saddles. Reviewers comment on the staff's patience, willingness to explain technical details, and ability to make complex repairs seem straightforward. Many reviewers mention specific staff members, such as Anna and Gareth, who are praised for their exceptional service.
Competitive Pricing and Competitive Products
Some reviewers note that the prices might be slightly higher compared to other bike shops, but many believe it's worth paying a bit extra for the exceptional service and expert advice provided. Reviewers also praise the variety of products available, including high-quality bike parts and accessories.
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