Business Details
Specialist Dementia Care in a Family Home Setting
Upton House has been providing specialist dementia care since 1986, operating as a family-run establishment for over 39 years. Our purpose-built Georgian property in Sandwich, Kent offers a warm, homely environment for up to 20 residents requiring care for Alzheimer's and other forms of dementia. We combine professional expertise with compassionate, person-centred care through individualised care plans developed from detailed biographies of each resident. Our dedicated team delivers 24-hour support with NVQ-qualified care assistants and specialist training in dementia care, food hygiene, and end-of-life care.The home features therapeutic activities tailored to residents' interests, home-cooked meals using locally sourced ingredients, and fully accessible grounds. We maintain strong partnerships with healthcare professionals while preserving the intimate atmosphere of a family home, as evidenced by our consistently positive testimonials from residents' families.
Services
Respite Care
End-of-life Care
Physiotherapy
Therapeutic Activities
Dementia Care
Hairdressing
Beautician Services
Transport Services
24-hour Support
Personalised Meal Plans
Highlights and features
- Family-run dementia specialists with 39 years' experience
- Personalised care plans based on residents' life histories
- NVQ-qualified staff with specialist dementia training
- Therapeutic activities tailored to individual interests
- Consistently praised for compassionate, family-like environment
Associations and certifications
- Care Quality Commission (CQC)
What people say
Compassionate care
Family home atmosphere
Excellent staff
Safe hands
Therapeutic activities
Services
Dementia Care
Specialist dementia care delivered by trained professionals in a secure, homely environment. We create individualised care plans based on residents' life histories and personal preferences. Our approach maintains dignity through person-centred support that adapts to changing needs while encouraging independence.
Respite Care
Temporary residential care providing relief for family carers. We offer flexible arrangements tailored to individual needs while maintaining continuity of dementia specialist support. This service allows carers to take necessary breaks while ensuring professional care for their loved ones.
End-of-life Care
Compassionate end-of-life care delivered in familiar surroundings with continuity of staff. We provide specialist pain management and emotional support while maintaining residents' preferred routines. Our approach focuses on comfort, dignity and respecting personal wishes.
Therapeutic Activities
Personalised activity programmes designed to stimulate mind and body. Activities include music therapy, arts and crafts, and reminiscence sessions tailored to residents' interests and abilities. These programmes aim to maintain cognitive function and emotional wellbeing through engaging experiences.
Physiotherapy
Specialist physiotherapy services maintaining residents' physical wellbeing. We provide tailored exercise programmes to improve mobility and prevent deterioration. Our approach combines professional treatment with daily support to maintain independence and physical comfort.
People
Peter Jolin
Owner
Co-owner with over 39 years' experience in dementia care. Committed to maintaining family values while ensuring professional standards. Recognised for creating a homely environment that prioritises residents' dignity and individuality.
Patricia Jolin
Owner
Co-owner instrumental in developing the home's person-centred care approach. With decades of experience, she ensures the home maintains its family ethos while meeting modern care standards through continuous staff training and development.
Sarah Davis
Registered Manager
Experienced care professional overseeing daily operations and quality standards. Responsible for staff training programmes and maintaining CQC compliance. Focuses on creating a supportive environment that benefits both residents and care team members.
Questions
What types of dementia care do you specialise in?
We specialise in Alzheimer's care and other forms of dementia including vascular dementia and EMI. Our staff receive specialist training in dementia care to meet individual needs.
How are care plans developed for residents?
Care plans are based on detailed biographies provided before admission, covering residents' preferences, life history and medical needs to create personalised support strategies.
What facilities are available for residents?
Our Georgian house features accessible grounds, two lounges, conservatory dining, hairdressing facilities, and activity spaces. All rooms are adapted for dementia care with safety features.
Can families visit whenever they want?
Yes, we encourage visits at any time. Families can share meals, join activities or simply spend quiet time with residents in our welcoming environment.
What happens during medical emergencies?
We have established relationships with local GPs and healthcare professionals. Our staff are trained in emergency procedures with immediate access to medical support when required.
How is mealtime managed for residents?
Meals are individually tailored to dietary needs and preferences. Residents can choose where and when they eat, with flexible options available throughout the day.
