Putting family first since 1988
At Eridge House, we are dedicated to providing exceptional care and support to our residents, ensuring they feel at home in our warm and welcoming environment. Our family-run residential care home, located in the desirable area of West Bexhill-on-Sea, has been proudly owned by Mrs. Heidi Haddow since 1988.
Our Philosophy
Our philosophy is simple yet profound: we strive to provide a home where our residents feel safe, comfortable, well cared for, and valued. We believe in treating each individual with respect, dignity, and compassion, delivering personalized care that meets their unique needs and preferences. Our experienced team, led by our directors and managers, works closely with residents, their families, and healthcare professionals to ensure seamless care and support.
Our Services
We offer a range of services designed to promote independence, comfort, and well-being. Our en-suite bedrooms are furnished to a high standard, and we encourage residents to personalize their space with personal belongings. Our catering team prepares delicious, locally sourced meals, and we cater to individual dietary needs and preferences. We also provide a range of activities and social events, as well as video call services to keep residents connected with loved ones.
Meet Our Team
Our team is the backbone of our care home, and we take pride in employing staff with the relevant skills and training to meet our residents' needs. Our friendly and approachable team members undergo regular training courses to ensure they provide the highest standards of care. Meet our proprietor, Heidi Haddow, and our director, Laura Witham, who lead our team with dedication and compassion.
Our Aims and Objectives
At Eridge House, we aim to provide a safe, comfortable, and supportive environment where our residents can thrive. We strive to deliver exceptional care, treating each individual with respect, dignity, and compassion. We are committed to excellence, constantly reviewing and updating our services to ensure we meet the evolving needs of our residents.
Praise for the Staff and Facilities
The reviewers have expressed their gratitude towards the staff at the facility, commending their constant support, flexibility, and honesty in the face of challenges posed by the pandemic. The staff were also described as "great" and "very understanding", showing that they are capable of listening to the needs of the residents and their families.
Positive Experiences
The reviewers have shared positive experiences of their loved ones living at the facility. One reviewer mentioned that their aunt was "as happy and comfortable as she can be", while another reviewer stated that their father was "happy" during his stay. The facility's amenities, such as the cafe on the seafront and the bowling club, were also appreciated by the residents.
Appreciation for Care and Compassion
The reviewers have expressed their appreciation for the care and compassion shown by the staff towards their loved ones. They have acknowledged the efforts of the staff in making their family members feel comfortable and supported during difficult times.
