Business Details
Your Trusted Counselling Partner in Isleworth
Established by Rachel Cruz, Stepping Stones Counselling provides professional and accessible mental health support in West London. With over 15 years of experience in therapeutic environments, including schools and youth support services, we specialise in addressing stress, trauma, relationship challenges, and parenting difficulties. Our tailored approach combines person-centred therapy, psychodynamic techniques, and cognitive behavioural therapy to meet individual needs. Accredited by the British Association of Counselling and Psychotherapy, we prioritise client confidentiality and emotional safety.Sessions are structured weekly, with flexible timing available to accommodate working professionals. We serve adults, couples, families, and children aged 7-18, offering both one-on-one and group therapy options. Our accessible Isleworth location features free parking and wheelchair access. Committed to community well-being, we provide practical tools for improving self-esteem, managing anxiety, and strengthening family dynamics. No medical referral is required to access our services. Our mission is to empower clients through empathetic listening, evidence-based practices, and sustained emotional support.
Services
Counselling
Family Therapy
Parent Support
Child Therapy
Couples Counselling
Group Therapy
Psychodynamic Therapy
CBT
Art Therapy
Integrative Therapy
Highlights and features
- We offer 15+ years of therapeutic experience in schools and community settings
- Our integrative approach combines multiple evidence-based therapeutic techniques
- Accessible evening appointments available until 7:15pm on Tuesdays and Wednesdays
- Specialist support for parenting challenges and childhood behavioural issues
- Wheelchair accessible premises with free parking facilities
Associations and certifications
- British Association of Counselling and Psychotherapy (BACP)
What people say
Great guidance and support
Healed relationship
Helped with teenage son
Gaining confidence
Positive perspective
Services
Counselling
Professional one-on-one therapy sessions addressing anxiety, depression, and life challenges. Our counsellors help clients develop coping strategies and emotional resilience through evidence-based techniques. Sessions provide a safe space for exploring personal issues and achieving positive change.
Family Therapy
Specialised support for family relationship dynamics and communication issues. We address intergenerational conflicts, parenting challenges, and behavioural problems in children and teenagers. Sessions focus on improving understanding and strengthening family bonds through structured therapeutic approaches.
Parent Support
Targeted assistance for parents facing child-rearing challenges. Our sessions develop practical skills for managing behavioural issues, improving communication, and building parental confidence. We address both everyday parenting concerns and complex family situations with compassionate expertise.
Child Therapy
Age-appropriate therapeutic support for children aged 7-18. Using art therapy and play-based techniques, we help young clients express emotions and overcome anxiety, trauma, or behavioural difficulties. Sessions focus on emotional development and resilience-building in a safe environment.
Couples Counselling
Dedicated support for couples navigating relationship challenges. Our structured sessions improve communication, resolve conflicts, and rebuild trust. We address both short-term issues and long-term relationship patterns using evidence-based therapeutic frameworks tailored to each couple's needs.
People
Rachel Cruz
Founder & Lead Counsellor
Qualified counsellor with 15+ years' experience in therapeutic settings. Holds Level 4 Diploma in Therapeutic Counselling and specialist qualifications in child development. Former Parent Support Worker for Hounslow Council Youth Offending Team.
Questions
What types of counselling services do you offer?
We provide individual, couples, family, and group therapy sessions for adults, children, and teenagers, including specialist parent support services.
Do I need a referral to access your services?
No referral is required. You can contact us directly via phone or email to arrange an initial assessment session.
What are your session fees?
Initial assessments cost £40. Individual sessions range from £45-£60 depending on client group, with group therapy at £120 total.
Are evening appointments available?
Yes, we offer evening sessions until 7:15pm on Tuesdays and Wednesdays for working professionals' convenience.
Is your facility accessible?
Our Isleworth premises offer wheelchair access, free parking, and are located near public transport routes.
