Your health, our priority
At Melbourne Park Medical Centre, we are dedicated to providing high-quality healthcare services to our patients. Our team of experienced doctors, nurses, and administrative staff work together to ensure that our patients receive the best possible care.
Our Services
We offer a range of services to cater to the diverse needs of our patients. From routine check-ups and appointments to vaccinations and health information, we are committed to providing comprehensive care to our community. Our online services allow patients to book appointments, request repeat prescriptions, and access their medical records from the comfort of their own homes. We also offer extended access to primary care services, including evening and weekend appointments in local areas.
Our Approach
At Melbourne Park Medical Centre, we believe in providing patient-centred care that is inclusive, respectful, and compassionate. We strive to create a welcoming environment that makes our patients feel comfortable and at ease. Our team is dedicated to staying up-to-date with the latest medical advancements and best practices, ensuring that our patients receive the most effective and efficient care possible.
Our Online Services
We understand the importance of convenience and flexibility in today's fast-paced world. That's why we offer a range of online services that allow patients to access our healthcare services from anywhere, at any time. Our online services include:
- Booking appointments and requesting repeat prescriptions
- Accessing medical records and health information
- Submitting medical and administrative requests
- Registering new patients to the surgery
Why Choose Us
We are committed to providing high-quality healthcare services that are tailored to the unique needs of our patients. Our team of experienced medical professionals is dedicated to delivering compassionate and respectful care that puts our patients first. We believe in creating a welcoming and inclusive environment that makes our patients feel valued and cared for.
Problems with Registration and Service
Several reviewers have experienced difficulties with registering for appointments, with some being told that it's no longer possible to register while others have been left waiting for extended periods only to be told that the GP is fully booked. One reviewer even reported being told to call back the next day, only to be met with the same "fully booked" response.
Poor Customer Service and Unqualified Doctors
Many reviewers have expressed dissatisfaction with the customer service they received, citing long wait times and unhelpful receptionists. Additionally, some reviewers have reported encounters with unqualified doctors who failed to properly diagnose and treat their medical issues. One reviewer even reported feeling forced to seek treatment elsewhere due to the poor service provided.
Booking System Issues
Several reviewers have reported issues with the GP's booking system, including being booked for a different time or not being booked at all. One reviewer even reported having to take their daughter out of school only to find that their appointment had been cancelled.
Lack of Professionalism and Care
Some reviewers have reported feeling dismissed or ignored by doctors, with one reviewer even reporting feeling forced to go to the emergency room due to the incompetence of the GP. Others have reported feeling frustrated and disrespected by the receptionists.
Some Positive Comments
Unfortunately, there are very few positive comments among the reviews, with most reviewers expressing strong dissatisfaction with the GP's service.
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