Find Your Dream Property with Prem-Lets
At Prem-Lets, we're passionate about providing exceptional letting services to students and professionals in Newcastle. With over 40 years of experience in the property letting business, our team of experts combines traditional methods with modern technology and innovative marketing techniques to guarantee a seamless and hassle-free experience for our clients.
Our Services
As a leading letting agent in Newcastle, we cater to the needs of both students and professionals, offering a diverse range of properties in Jesmond, Sandyford, and Heaton. Our portfolio consists of hundreds of properties, including apartments, houses, and maisonettes, ensuring that we have something to suit every taste and budget. Our services include:
- Student lettings: We understand the unique needs of students and offer a range of properties that cater to their requirements.
- Professional lettings: Our professional properties are perfect for individuals, couples, and families looking for a comfortable and convenient place to call home.
- Property management: We take care of all aspects of property management, from maintenance to rent collection, ensuring that our clients can relax knowing their property is in good hands.
Our Commitment
At Prem-Lets, we're committed to providing exceptional customer service, ensuring that our clients receive a personalized and efficient experience. Our friendly and approachable team is always available to offer guidance and support, making the letting process smooth and stress-free.
Why Choose Us
- Unparalleled local knowledge: Our team has extensive knowledge of the local area, ensuring that we can find the perfect property to match your needs.
- Wide range of properties: Our extensive portfolio ensures that we have something to suit every taste and budget.
- Competitive pricing: We offer competitive pricing without compromising on quality, ensuring that our clients receive the best value for their money.
Get in Touch
If you're looking for a reliable and trustworthy letting agent in Newcastle, look no further than Prem-Lets. Contact us today to learn more about our services and to find your perfect property.
Overall Experience with Prem-Lets
Prem-Lets have received mixed reviews from their customers, with some having a positive experience and others facing issues with property management, maintenance, and deposits.
Positive Aspects
Some customers have praised Prem-Lets for their prompt responses to queries, efficient maintenance, and helpful staff. They have also been commended for their good value properties and friendly service.
Negative Aspects
However, several customers have reported negative experiences with Prem-Lets, including poor property management, failure to address maintenance issues, and disputes over deposits. Some have also reported unprofessional behavior from staff, including rudeness and lack of communication.
Specific Issues
Some specific issues reported by customers include:
- Failure to address condensation and insulation problems
- Delayed or inadequate responses to maintenance requests
- Blaming tenants for issues caused by poor property maintenance
- Withholding deposits without justification
- Unprofessional behavior from staff, including rudeness and lack of communication
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