Transforming Your Celebration into a Sweet Memory
Nestled in the heart of Coventry, Woodend Health Centre stands committed to delivering exceptional primary care to our valued patients. Established with a vision of accessible and compassionate healthcare, our dedicated team of experienced professionals offers a comprehensive range of services to cater to your physical and emotional well-being.
1. Comprehensive Healthcare Services
Our skilled GPs and nurses are equipped to handle a wide variety of medical concerns, from routine consultations to more complex health issues. We offer:
- Routine checks and vaccinations
- Chronic disease management
- Minor injury and illness treatment
- Travel advice and vaccinations
- Women's health and men's health services
2. Enhanced Convenience
Recognising the need for accessible healthcare, we embrace digital advancements. Through our online services, you can:
- Book appointments with ease
- Request repeat prescriptions
- Access test results
- Connect with a healthcare professional online
3. Patient-Centered Approach
Our primary focus is on providing personalized care and fostering strong patient relationships. We take the time to understand your individual needs and concerns, offering tailored advice and treatment plans. We believe in shared decision-making and empowering you to take charge of your health.
4. Community Commitment
We are actively involved in the local community and support various initiatives that promote health and wellbeing. Our team is dedicated to working in partnership with other organizations to enhance the overall health of our community.
5. Continuous Improvement
We are committed to continuous improvement and regularly review our services to ensure that we provide the highest quality care and patient satisfaction. Your feedback is valuable to us, and we welcome your suggestions on how we can further enhance our services.
Join us on our journey to empower your health and well-being. Your well-being is our ultimate priority.Patient Disatisfaction with Healthcare Service
Many patients have expressed their disappointment and frustration with the healthcare service provided by this practice. Common complaints include difficulties in getting appointments, rude and unhelpful reception staff, and a lack of compassion and care towards patients. Some patients have even reported being mistreated by staff, with one reviewer describing a receptionist as "inpatient and couldn't even listen to me".
Inconsistencies and Miscommunication
Some patients have experienced issues with incorrect appointment notes and lack of communication from the practice. One reviewer mentioned being referred for an out-of-hours visit and being seen by a doctor who was not knowledgeable or competent. Another patient reported receiving incorrect information from a receptionist about booking an appointment.
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