Welcome to City Health Centre, where we are dedicated to providing quality healthcare for the people of Birmingham. Established in 1982, our friendly and experienced team has been serving the community for over 30 years.
Our Vision
Our vision is to empower our patients through accessible and comprehensive healthcare. We believe in working in partnership with you to maintain and improve your well-being.
Our Services
We offer a wide range of services to cater to your diverse healthcare needs. These include:
NHS Services
- Routine consultations and check-ups
- Chronic disease management
- Maternity care
- Children's health services
- Minor illness and injury treatment
- Health promotion and preventative care
Named GP Service
- Dedicated GP for each patient for enhanced continuity of care
- Improved communication and shared care plan development
- Increased access to appointments and healthcare advice
Non-NHS Services
- Private medical consultations
- Occupational health services
- Travel vaccinations and certificates
- Independent prescribing service
Interpreting Services
- Translation assistance for patients who require it for communication during consultations
Quality Care
City Health Centre is committed to providing quality healthcare. We are:
- Fully accredited by CQC
- Regular participants in NHS England's Quality and Outcomes Framework
- Committed to providing patient-centered care and continuous improvement.
Our Team
Our dedicated team of healthcare professionals is led by Dr Iffat Haider and Mr Kasim Choudhary. Our experienced doctors, nurses, and support staff are passionate about providing compassionate and effective care to our patients.
Join us on our journey to better health!
If you are looking for a welcoming and patient-centered healthcare practice in Birmingham, look no further than City Health Centre. We are committed to providing you with the highest quality care and empowering you to take charge of your health.
Negative Experiences
The majority of negative reviews express frustration and disappointment with the service provided, citing issues with communication, empathy, and professionalism. Some reviewers reported being treated rudely by staff, having appointments cancelled or delayed, and being given incomplete or inaccurate information. One reviewer even described the service as "unfit for service" and warned against using it for serious medical problems.
Positive Experiences
On the other hand, some reviewers reported having positive experiences, praising the staff's professionalism, empathy, and efficiency. They mentioned being seen quickly, receiving helpful diagnoses and treatments, and appreciating the convenience of the service.
Specific Issues
Some specific issues mentioned in the reviews include:
- Communication: Several reviewers complained about poor communication, including lack of follow-up, breaching of GDPR, and unhelpful responses to queries.
- Empathy: Some reviewers felt that the staff lacked empathy and were unhelpful in times of need.
- Professionalism: A few reviewers mentioned being treated rudely or unprofessionally by staff.
Positive Comments
Some reviewers praised the service, citing quick response times, helpful diagnoses, and convenient appointments.
