Business Details
40 Years
experience
Residential Care for Older Adults in Trowbridge
Established over 20 years ago, Romney House is a family-run care home that has passed through three generations, maintaining the same high standards and expertise. We are proud to offer exceptional care to our residents, ensuring a warm and supportive environment where individuality is celebrated. As a member of the National Care Association, we are regulated by the Care Quality Commission, guaranteeing our commitment to excellence. Our team works closely with residents, families, and external professionals to tailor care plans that meet specific needs. With 24-hour support and a homely atmosphere, our residents benefit from close relationships with both staff and fellow residents.Our staffing levels exceed industry norms, and we prioritise continuous training to maintain high-quality care. Throughout the pandemic, we remained COVID-free, demonstrating our dedication to safety. Positive feedback from families highlights the kindness, professionalism, and unwavering care provided by our staff. Our calendar of events and activities enriches residents' lives, creating a vibrant community. At Romney House, we strive to be more than a care home - we are a home from home, offering a fresh start for every resident who joins us.
Services
24-Hour Care
Residential Care
Dementia Support
End-of-Life Care
Social Activities
Garden Access
Personalised Care Plans
Details
- Year established: 1986
Highlights and features
- We are a family-run business with three generations of care expertise.
- Our staffing levels exceed sector standards for personalised attention.
- We offer comprehensive in-house training for continuous care improvement.
- Our directors are actively involved in daily operations and oversight.
- We maintain a strong track record of resident and family satisfaction.
Associations and certifications
- National Care Association
- Care Quality Commission
What people say
Exceptional care
Kind and caring staff
Loved living there
Warm and harmonious environment
Reliable support
Services
24-Hour Care
Romney House provides round-the-clock care for adults aged 65 and over, ensuring safety, comfort, and medical support at all times. Our trained team delivers tailored assistance with daily living, personal care, and health management. Residents benefit from consistent, empathetic care in a secure, homely environment.
Personalised Care Plans
Each resident receives a customised care plan developed through collaboration with families and healthcare professionals. Our approach prioritises individual preferences, medical needs, and personal goals. Regular reviews ensure care remains responsive to evolving requirements and preferences.
Social Activities
We offer a dynamic calendar of events, including a summer garden party, weekly outings, and in-house activities. These initiatives foster social interaction, mental stimulation, and enjoyment for residents. Families are actively encouraged to participate in communal events and celebrations.
Garden Access
Residents enjoy unrestricted access to our half-acre landscaped gardens, designed for relaxation and engagement. The space includes seating areas, walking paths, and opportunities for gardening participation. The garden supports physical activity and connection with nature in a serene setting.
Dementia Support
We provide specialist support for residents with dementia, delivered by trained staff attuned to changing needs. Our approach balances independence with compassionate assistance, ensuring dignity and comfort. Environments and routines are adapted to promote familiarity and reduce anxiety.
People
Nicky Fairclough
Registered Manager
Nicky Fairclough has led Romney House for over 22 years, progressing through roles from domestic to management. She oversees daily operations, staff training, and care standards, ensuring compliance with regulations. Her hands-on approach fosters teamwork and maintains the home's family-oriented ethos.
Questions
Is Romney House regulated by official care bodies?
Yes, we are monitored by the Care Quality Commission and are members of the National Care Association, ensuring compliance with high care standards.
What types of care are available at Romney House?
We provide residential care, dementia support, end-of-life care, and tailored 24-hour assistance for adults aged 65 and over.
How does Romney House support resident independence?
We create personalised care plans that balance independence with tailored support, respecting individual preferences and abilities.
Are families allowed to visit residents?
Yes, families are welcome to visit in accordance with current government guidelines. We host annual events to include families in resident celebrations.
How did Romney House manage safety during the pandemic?
We remained COVID-free throughout the pandemic through strict adherence to safety protocols and proactive measures prioritising resident health.
What training do care staff receive?
All staff undergo comprehensive training in adult care, with regular refresher courses to maintain exceptional standards.
