Business Details
43 Years
experience
Emergency
services
Hollybank Residential Care Home in Shotton
Established in 1983, Hollybank Residential Care Home has provided compassionate, family-style care for older adults in Shotton, Flintshire for over four decades. Originally converted from historic farm buildings, our home combines traditional charm with modern care standards, offering residents a safe, welcoming environment tailored to their physical, emotional, and social needs. Our dedicated team, led by qualified professionals with extensive sector experience, delivers personalized residential, respite, and day care services, supported by continuous investment in staff development and facility improvements.Registered with the Care Inspectorate Wales and approved by Flintshire Social Services, we maintain rigorous compliance with regulatory standards while fostering an open visiting policy that encourages family involvement. Through structured activities, individualized care plans, and a commitment to dignity and independence, we create a homely atmosphere where residents thrive. Our 30-year legacy, evidenced by consistent positive testimonials and industry recognition, reflects our unwavering focus on enhancing quality of life for every resident.
Services
Residential Care
Respite Care
Day Care
Convalescent Care
Personalized Activities
Dementia Support
End-of-Life Care
Laundry Services
Nutritional Meals
Social Engagement
Details
- Year established: 1983
Highlights and features
- We offer over 30 years of experience in residential care for older adults
- Our team includes qualified professionals with NVQ Level 5 leadership credentials
- We provide personalized care plans tailored to individual needs
- Our homely environment features three residential units with garden access
- We maintain an open visiting policy to support family connections
Associations and certifications
- Care Inspectorate Wales
What people say
Compassionate caring team
Excellent support
Happy and caring place
First-class staff
Lovely surroundings
Services
Residential Care
Our residential care provides 24/7 support for older adults requiring long-term assistance with daily living. Trained staff deliver personalized care plans addressing physical, emotional, and social needs in a traditional homely setting. Residents benefit from structured activities, nutritious meals, and regular health monitoring, with family involvement actively encouraged through our open visiting policy.
Respite Care
Designed to provide temporary relief for primary caregivers, our respite service offers professional care in a welcoming environment. We accommodate planned or emergency stays with continuity of care, maintaining residents' routines while offering stimulating activities. This service allows families to recharge while ensuring their loved ones receive expert attention and social interaction.
Day Care
Our day care service offers structured support from morning until 5pm, with flexible timing options. Participants enjoy hot meals, personal care, and social activities in a safe environment. This service provides essential stimulation and companionship for older adults while offering caregivers temporary relief, maintaining a balance between independence and professional support.
Convalescent Care
Specialized support for individuals recovering from illness, surgery, or injury focuses on regaining independence. Our team provides medical monitoring, mobility assistance, and confidence-building activities. The service bridges hospital discharge and home return, offering tailored rehabilitation plans in a supportive environment with access to professional healthcare networks.
Dementia Support
We provide specialized dementia care with staff trained in person-centred approaches. Our environment minimizes confusion through consistent routines and familiar settings. Care plans address individual needs with sensory activities, memory stimulation, and emotional support, while regular family updates ensure continuity of care and peace of mind for loved ones.
People
Manpreet Sangha
Responsible Individual
With a Masters in Economics from LSE and Level 5 Health & Social Care qualifications, Manpreet combines financial expertise with hands-on care experience since joining Hollybank in 2022.
Debbie Hayes
Manager
Holding NVQ Level 5 Leadership qualifications, Debbie brings extensive sector experience since 2008, including registered manager roles in domiciliary care before joining Hollybank.
Beverley Ellis
Deputy Manager
With over 30 years' experience in elderly care and NVQ Level 3 qualifications, Beverley was a Care Forum Wales Carer of the Year finalist, demonstrating exceptional dedication to resident wellbeing.
Questions
What types of care does Hollybank provide?
We offer residential, respite, day, and convalescent care for older adults, including specialized dementia support in a homely environment.
How does Hollybank support family involvement?
Our open visiting policy encourages family participation, with regular resident committee meetings and flexible visiting hours to maintain important connections.
What activities are available for residents?
Residents enjoy music sessions, arts & crafts, gardening, day trips, religious activities, and themed events organized by our dedicated activities coordinator.
How is individual care planning managed?
Each resident receives personalized care plans developed with input from residents, families, and healthcare professionals, regularly reviewed for changing needs.
What qualifications do your staff hold?
Our team includes staff with NVQ Level 3 and 5 qualifications, with management holding advanced leadership credentials and specialist dementia training.
How is Hollybank regulated and accredited?
We're registered with the Care Inspectorate Wales and approved by Flintshire Social Services, maintaining strict compliance with all regulatory standards.
