Your Health, Our Priority
Dedicated to Quality Care in Selly Oak
Bournbrook Varsity Medical Centre is a friendly and welcoming NHS GP surgery committed to providing comprehensive healthcare to the diverse population of Selly Oak and surrounding areas. Situated in the heart of the community, we cater to students, families, and individuals with no university affiliation. Our team of experienced and compassionate doctors and staff are dedicated to delivering exceptional patient care through a range of services.
General Health
- Routine health checks and vaccinations
- Illness and injury treatment
- Chronic disease management
- Health advice and guidance
- Travel health consultations
Specific Services
- Measles Outbreak Contraception: Receive vaccinations and expert advice to prevent the spread of measles.
- Contraception: Comprehensive guidance on contraception options and reproductive health.
Additional Services
- Minor Injury & Illness Care: Urgent care for minor ailments like cuts, bruises, and infections.
- Carers Advice: Support and guidance for those caring for loved ones.
- Cervical Screening: Early detection and prevention of cervical cancer.
- Maternity Care: Comprehensive prenatal and postnatal care.
- Mental Health: Access to mental health resources and support.
Patient Involvement
- Our Patient Participation Group offers a platform for patients to share their feedback and shape the future of our practice.
- We prioritize clear communication and shared decision-making in your healthcare journey.
Community Focus
- We actively engage with the local community, offering health awareness campaigns and providing access to essential services.
Our Commitment
At Bournbrook Varsity Medical Centre, we are committed to:
- Providing accessible and affordable healthcare.
- Delivering timely and efficient care.
- Building trust and forming strong patient relationships.
- Continuously improving our services and facilities.
Positive Experiences
The Bournbrook Varsity Medical Practice has received numerous positive reviews from patients, who have praised the surgery's easy appointment system, courteous staff, and great GPs. Many patients have appreciated the prompt appointments, friendly services, and exceptional care provided by the healthcare professionals. Additionally, some patients have noted that the staff are helpful, willing to listen, and responsive to their needs.
Negative Experiences
On the other hand, some patients have expressed disappointment and frustration with the practice's new online form system, which they found confusing and complicated. Others have reported poor communication and unhelpful staff, particularly the receptionists, who failed to address their concerns or provide adequate support. Some patients have also experienced issues with scheduling appointments, phone calls, and text notifications, which led to delays, cancellations, or misunderstandings.
Additional Observations
There have been some concerns about the practice's ability to cater to both residents and students, with some patients feeling that the service prioritizes the latter over the former. Additionally, there have been issues with accessibility, specifically for patients with disabilities or mobility issues, who may struggle with the practice's layout or lack of accommodation.
