Trusted Healthcare for a Healthier You
At Halcyon Medical, we pride ourselves on providing the highest quality healthcare to our patients in Birmingham and surrounding areas. Our team of dedicated doctors, nurses, and support staff are committed to delivering exceptional patient care, and our state-of-the-art facilities ensure that we can provide a comprehensive range of medical services to cater to all your healthcare needs.
Our Services
Our surgery offers a wide range of services, including routine appointments, emergency appointments, home visits, and online prescriptions. We also offer a range of clinics and services, such as travel vaccinations, sexual health, and rabies and malaria prevention. Our experienced doctors and nurses are dedicated to providing personalized care and advice to help you manage your health.
Our Commitment to You
At Halcyon Medical, we are committed to providing a professional and caring service to all our patients. Our team is dedicated to offering a warm and welcoming environment, where you can feel comfortable and confident in our care. We strive to provide the highest quality healthcare, and our goal is to exceed your expectations in every way.
Our Values
Our values are centered around providing patient-centered care, and we believe that every individual deserves the highest quality healthcare. We are committed to being respectful, empathetic, and compassionate in our approach, and we strive to build long-term relationships with our patients.
Our History
Halcyon Medical has a long history of providing exceptional healthcare services to the local community. Our team of experienced doctors and nurses have been serving the people of Birmingham for many years, and we take pride in our reputation for delivering high-quality patient care.
Why Choose Us
At Halcyon Medical, we believe that our patients deserve the best possible care, and we strive to provide a unique and personalized experience for each individual. Our team is dedicated to delivering exceptional patient care, and we are committed to providing a warm and welcoming environment for all our patients.
Poor Experience with Appointments and Staff
Many patients have expressed frustration with the difficulty in booking appointments, long waiting times, and rude receptionists. Some reviewers have reported being dismissed or belittled by staff, and feeling like they are an inconvenience. The phone system has also been criticized for being inefficient, with patients being told to call back the next day or being hung up on.
Unprofessional Doctors and Nurses
Some patients have had negative experiences with doctors and nurses who were perceived as rude, unhelpful, or unprofessional. One reviewer reported being misdiagnosed and dismissed by a nurse, while another was given incorrect medication by a doctor. Some patients have also reported feeling rushed or ignored during consultations.
Positive Experiences with Doctors and Staff
On the other hand, some patients have had positive experiences with helpful and caring doctors and staff. Some reviewers have praised specific doctors and nurses for being kind, attentive, and professional. The online system for booking appointments and accessing medical records has also been praised as convenient and modern.
Administrative Issues
Some patients have reported administrative errors, such as lost registration forms or misplaced test results. One reviewer reported waiting over three weeks for an appointment, while another was told to come back another day for a routine test.
