Providing tender, loving, and attentive care, one resident at a time.
At The Grange, we are committed to providing exceptional care and support to our residents. Our beautifully maintained home, located in the heart of Chertsey, Surrey, offers a welcoming and stimulating environment where our residents can feel safe, valued, and respected.
Our Philosophy
We believe that a care home should be managed with humanity and understanding, where personal relationships are at the heart of everything we do. Our dedicated team of professionals is committed to providing the highest levels of care, tailored to the individual needs of each resident. We strive to create an atmosphere that is warm, welcoming, and homely, where our residents can thrive and live life to the fullest.
Our Services
We offer a range of services designed to promote independence, dignity, and quality of life for our residents. Our services include:
- Residential Care: We provide 24-hour care and support to our residents, tailored to their individual needs and requirements.
- Nursing Care: Our experienced nursing team provides high-quality nursing care to our residents, ensuring they receive the best possible care and support.
- Short-Term Care: We offer short-term convalescent, respite, and day care services, providing a safe and supportive environment for our residents.
- Activities and Entertainment: Our activities coordinator organizes a range of activities, including craft, exercise, and musical afternoons, ensuring our residents stay engaged and active.
Our Facilities
Our beautifully maintained home is equipped with all the necessary facilities to promote a high-quality life for our residents. Our facilities include:
- Comfortable bedrooms with en-suite facilities
- Passenger lifts and hoists
- Specialist baths on every floor
- In-house laundry service
- Beautiful secluded landscaped gardens
- Library and reading room
- Hairdressers, chiropodists, physiotherapists, and dentists visit the home regularly
Our Team
Our dedicated team of professionals is committed to providing the highest levels of care and support to our residents. Our team includes:
- Registered Manager
- Deputy Manager
- Senior Nursing Staff
- Care Assistants
- Activities Coordinator
- Chefs and Kitchen Staff
Why Choose The Grange?
At The Grange, we pride ourselves on our commitment to providing exceptional care and support to our residents. Our dedicated team, beautiful facilities, and range of services make us the perfect choice for those seeking a warm, welcoming, and supportive environment.
Overview of The Grange Care Home
Positive Experiences
The care home has received praise from several reviewers who have had positive experiences with the staff and management. They have been commended for their kindness, attentiveness, and provision of excellent care to the residents. The residents have been reported to be happy and enjoying their stay, with one reviewer mentioning that their mother was thrilled to be there. The staff have been described as friendly, helpful, and dedicated to their work.
Negative Experiences
However, some reviewers have expressed dissatisfaction with the care home, citing issues such as poor management, unhelpful staff, and inadequate care for the residents. Some have reported that their loved ones have been neglected, with one reviewer stating that their mother was left to fend for herself despite being bed-bound. The food has also been criticized for being cold and unappetizing.
Mixed Reviews
Some reviewers have provided mixed reviews, stating that while the residents seem happy, they didn't get a full picture of the care home due to limited visitation time. Others have mentioned that the care home is well-run but felt too controlled, with high fences and a lack of outdoor activities for residents.
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