IT and Telecoms, Altogether better

A Trusted Partner for Secure and Efficient IT Solutions

Founded in the North West in 1989, Abbey ICT boasts over 30 years of experience in providing managed IT, cloud, and telephony services for businesses and educational institutions. We are driven by a commitment to deliver exceptional customer service, tailored solutions, and unwavering support to our clients.

Our Expertise

Our team of highly skilled engineers and consultants possess deep expertise in:

Managed IT Support & Security: Proactive monitoring, maintenance, and security solutions to keep your systems running smoothly and securely.
Cloud Solutions: Comprehensive cloud services including storage, collaboration, and communication tools, tailored to your specific needs.
Networking & Connectivity: Installation, management, and optimization of broadband, fibre leased lines, and telephony systems.
Cloud Services: Consulting, implementation, and ongoing management of cloud services, ensuring seamless integration and maximized value.

Tailored Solutions & Personalized Service

We understand that every business is unique, with different IT needs and goals. We take the time to understand your specific requirements and create tailored solutions that align with your business objectives. Our dedicated account managers will work closely with you to establish clear communication channels and ensure transparent collaboration.

A Commitment to Transparency and Value

Honesty and integrity are paramount in our customer relationships. We provide open and honest communication, clearly outlining costs and deliverables. We believe in delivering innovative solutions without compromising affordability.

Our Values

Customer-centricity: Placing your needs at the heart of everything we do.
Integrity: Building trust through open communication and transparency.
Innovation: Continuously exploring new technologies and solutions to enhance your IT experience.
Reliability: Providing consistent and dependable support and solutions.
Professionalism: Delivering exceptional service with a courteous and responsive attitude.

Ready to empower your business with reliable and efficient IT solutions?

Contact us today to schedule a consultation and discover how Abbey ICT can be your trusted partner in achieving your technological goals.

Update Share

Positive: Abbey Telecom has received praise for its responsive and helpful service, consistent performance, and excellent warranty prices, with several reviewers rating them 5 stars.

Negative: One reviewer has expressed extreme dissatisfaction, citing exploitation and outrageous demands.

Dissatisfaction and Disappointment

The most striking reviews are those of extreme dissatisfaction and frustration with Abbey Telecom. One customer, Ilyas Patel, expresses his deep disappointment after three years of loyalty and investments, only to be met with outrageous demands and exploitation. He cites a botched caller ID setup and a subsequent request for another 95 plus VAT for what is essentially a minute's work, labelling it as "exploitation of faithful customers". This has led him to seek alternative providers and transfer his business.

Praise and Satisfaction

On the other hand, the majority of reviewers have had positive experiences with Abbey Telecom. Kath Schofield, Cameron Chapman, A. Taxi Service Flackwell Heath, and Paul Ainsworth-Lord have all praised the company's responsive and helpful service, consistent performance, and excellent warranty prices.

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