Business Details
24 Years
experience
Your Trusted Partner for Telecommunications Solutions
Established in 2002, Legacy Telecom has built a reputation as a trusted telecommunications supplier serving businesses across the UK. Our expertise spans cloud-based telephony systems, business connectivity solutions, and a comprehensive range of telecom equipment including headsets, phones, and mobile devices. We specialise in providing independent advice on voice networks, IT hardware, and infrastructure, supporting both new and refurbished equipment tailored to business needs. Our commitment to sustainability is demonstrated through repair services, exchange schemes, and buy-back programs that extend product lifecycles while reducing environmental impact.With strategic partnerships enabling cost-effective mobile tariffs, we deliver tailored solutions for SMEs and large organisations alike. Our next-day delivery service and extensive stock ensure businesses remain connected, while our team provides impartial guidance on telephony requirements. Celebrating 20 years of operation in 2022, we continue to support critical sectors including the NHS, local councils, and contact centres with reliable communication solutions.
Services
Headsets
Phones
Mobiles
Laptops
Accessories
Cloud Telephony
Broadband Connectivity
Repair Services
Exchange Schemes
Buy Back Programs
Details
- Year established: 2002
Highlights and features
- We offer 20+ years of telecommunications expertise since 2002
- Our comprehensive solutions cover cloud telephony, connectivity, and equipment
- We implement sustainable practices through repair and exchange schemes
- We provide next-day delivery across UK mainland locations
- Our team delivers impartial, needs-based equipment recommendations
Services
Cloud-Based Telephony
Our cloud telephony solutions provide businesses with scalable communication systems without upfront installation costs. These systems feature intelligent call routing, voicemail, and auto attendant functions that ensure uninterrupted communication. Businesses benefit from tax-efficient monthly payments and seamless integration with mobile devices for remote working capabilities.
Headset Repair Service
This 'no fix no fee' service restores faulty headsets to working condition while reducing electronic waste. Our technicians use genuine replacement parts to ensure equipment longevity. Customers only pay for successfully repaired units, making this a cost-effective and environmentally responsible option for maintaining communication equipment.
Business Broadband
We supply high-speed broadband options including Superfast and Ultrafast Fibre connections. These services support bandwidth-intensive applications like video conferencing and Microsoft Teams. Our solutions cater to businesses requiring reliable internet connectivity for daily operations and cloud-based workflows.
Headset Exchange Scheme
This program allows businesses to replace faulty wired headsets with discounted new models. The scheme supports sustainability by extending equipment lifecycles while providing cost savings. Customers can upgrade to the latest Genus Pro or SYNC headset ranges at reduced prices.
Next-Day Delivery
We guarantee next-day delivery for mainland England, Wales, and Scotland on stocked items. For remote areas, we offer a 48-hour service. This ensures businesses can maintain operations with minimal downtime when requiring urgent telecom equipment replacements.
Questions
What delivery options do you offer?
We provide next-day delivery for mainland UK and 48-hour service for remote areas. Delivery charges vary by location.
Do you offer repair services for telecom equipment?
Yes, we provide a 'no fix no fee' repair service for headsets and phones with guaranteed warranty on repairs.
Can I exchange my old equipment?
We operate headset and phone exchange schemes allowing discounted upgrades to new equipment.
Do you provide business broadband solutions?
We offer Superfast and Ultrafast Fibre Broadband connections suitable for cloud-based applications.
Are there sustainability initiatives available?
We provide repair services, exchange schemes, and buy-back programs to reduce electronic waste.
What telecom equipment do you supply?
We supply headsets, phones, mobile devices, laptops, and IT infrastructure for business use.
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