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Introduction
Nestled in the heart of Bromley, Dysart Surgery has proudly served the local community for over 60 years. Our dedicated team of healthcare professionals provide quality, personalized care to patients of all ages. From routine check-ups to complex medical concerns, our skilled GPs and nurses are committed to your health and wellbeing.
General Practice Consultations
Our experienced GPs offer consultations for a wide range of medical concerns, including:
- Routine health checks and vaccinations
- Acute and chronic illness management
- Minor injury and illness treatment
- Sexual and reproductive health advice
- Travel health guidance
Online Services
We understand the importance of convenience and accessibility. That's why we offer a variety of online services:
- eConsult: Consult with your GP online, receive diagnoses and treatment recommendations, and access self-care information.
- RapidHealth: Schedule appointments, manage medical requests, and access self-care resources through our online platform.
- PATCHs: Get quick and efficient help with non-urgent medical and administrative requests through our online self-referral tool.
Further Specialist Services
In addition to our core services, we also provide access to:
- Mental Health Support: Working in collaboration with local mental health services, we offer referrals and support for mental health concerns.
- Minor Surgery: Experienced clinicians perform a variety of minor surgical procedures, including skin lesions removal and joint injections.
Health Information and Resources
We firmly believe in empowering patients with knowledge and resources for optimal health. Our website provides comprehensive information on a variety of health topics and links to valuable resources such as:
- Medication information
- Healthy living guides
- Patient support groups
- Local health services
Conclusion
At Dysart Surgery, we are dedicated to providing exceptional healthcare to our patients. With a commitment to quality, accessibility, and patient-centered care, we are confident in our ability to meet your healthcare needs and support you on your journey to wellness.
Overall Experience
The reviews of the GP surgery, Dysart, are mixed. On the one hand, some patients have had positive experiences with the doctors and reception staff. On the other hand, others have reported poor service, lack of compassion, and even medical negligence.
Positive Experiences
Some patients have praised the competence and compassion of the doctors, as well as the helpfulness of the reception staff. One patient mentioned that they were able to schedule emergency appointments easily, and another patient was impressed with the efficiency of the blood test process.
Negative Experiences
However, other patients have reported a different experience. One patient felt that the receptionist was incompetent and uncaring, and another patient was frustrated with the lack of availability of appointments. Additionally, several patients have accused the doctors of being neglectful, unprofessional, and even abusive. One patient reported feeling discriminated against and was left without necessary medication for an extended period.
Lack of Follow-up and Communication
Several patients have expressed frustration with the lack of follow-up and communication from the surgery. One patient was left with no explanation for why their medication was not being issued correctly, and another patient felt that their concerns were not being taken seriously.
Dissatisfaction with Service
The majority of patients who have reviewed the GP surgery have expressed dissatisfaction with the service they received. Some have reported feeling bullied, left feeling unheard, or even neglected. One patient even threatened legal action and felt that the surgery was not following NHS guidelines.
Recap
The reviews of the GP surgery, Dysart, are overwhelmingly negative. Patients have reported poor service, lack of compassion, and even medical negligence. While some patients have had positive experiences, the majority of patients who have reviewed the surgery have expressed dissatisfaction with the service they received.
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