Experience the Art of Fireplaces at Phoenix Fireplaces
Phoenix Fireplaces is the longest established and most experienced specialist in original cast iron and timber fireplaces, including Victorian, Marble, Slate & Stone Surrounds. Our showroom is situated on picturesque Lark Lane in South Liverpool's Sefton Park, where our friendly and knowledgeable staff offer a wide range of choices, quality, and service worth traveling for.
Our Services
At Phoenix Fireplaces, we specialise in original cast iron and timber fireplaces, including Original Victorian, Marble, Slate & Stone Surrounds. We offer a full range of wood, coal, and gas-fired fireplaces, and stoves. Our in-house workshops individually manufacture fire surrounds in pine, oak, and mahogany to meet our customers' specific requirements. We also carry a large stock of tiles, mirrors, and accessories, including hearths, fire grates, and cleaning materials.
We are agents for all major manufacturers, and we can supply any of their available products to order. Our team provides a fully guaranteed installation service, and for this task, we only employ gas-safe and HETAS-registered installers. No installation is too big for us, and we have a wide range of experience in installations, ranging from normal domestic installations to public houses and notable projects like the Liverpool Maritime Museum and the Albert Dock.
Our Commitment to Quality and Service
At Phoenix Fireplaces, we aim to offer our customers a complete service, no matter how small or large their requirement is. We strive to provide a truly personalized service, and our knowledgeable staff will work closely with you to understand your needs and preferences. If you require an item that is not in stock, we will use our best endeavors to obtain it from our large range of national suppliers.
Exceptional Customer Service and Installation Quality
The majority of customers who have used Phoenix Fireplaces for their fireplace installation or repair have been thoroughly impressed with the service they received. Many have praised the company's attention to detail, professionalism, and expertise in their field. From the initial consultation to the final installation, customers have reported feeling well-informed and guided throughout the process.
Quality of Work and Craftsmanship
Reviewers have consistently highlighted the high-quality workmanship of the installers, Jeff and Kieran, who have been praised for their exceptional craftsmanship and attention to detail. The work has been described as "superb, " "fantastic, " and "top-notch, " with many customers expressing their delight with the finished result.
Professionalism and Communication
Customers have also commended the company's professionalism and communication throughout the process. Jeff, in particular, has been praised for his helpfulness, knowledge, and willingness to take the time to ensure customers get exactly what they want.
Positive Review Highlights:
Most customers have reported a seamless experience, with no issues or complaints. The company's attention to detail, professionalism, and expertise have all been praised, with many customers expressing their delight with the final result.
Negative Review Highlights:
NONE
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