Proud member of the VetPartners family
Nestled in Leadgate, Prince Bishop Vets has proudly served the beloved pets of County Durham since 1984. Led by a dedicated team of experienced veterinary professionals, our state-of-the-art facilities and comprehensive services offer trusted care for every furry (and feathered) member of your family.
Our Purpose
Our mission is to provide compassionate and accessible veterinary care, fostering healthy lives for pets and building trusting relationships with pet owners. We understand the deep bond between humans and their animals, and we treat each patient with the utmost empathy and care.
Compassionate Consultations
Our skilled vet team offers comprehensive consultations to address any concerns you may have about your pet's health.
Advanced Diagnostic & Treatment
Equipped with a modern in-house laboratory, we offer cutting-edge diagnostics and treatments for a wide range of ailments.
Specialized Care
Our experienced team offers unique services such as laparoscopy, advanced surgical procedures, and even out-of-hours care until 10pm Monday to Friday.
Tailored Care Plans
We pride ourselves on creating personalized care plans for each pet, taking into account their individual needs and lifestyles.
Community Focused
We actively participate in the local community, offering educational workshops and participating in various pet-related events.
Meet Our Team
Get to know the dedicated individuals who make Prince Bishop Vets special. Each member of our team is passionate about animal welfare and committed to providing exceptional care.
More Than Just Care
At Prince Bishop Vets, we believe in building lasting relationships with our clients. We offer a pet health plan to help you proactively manage your pet's wellbeing, and we provide compassionate guidance and support through every stage of your pet's life.
Customer Reviews Summary for Prince Bishop Vets
Positive Feedback
- Staff and Service Quality: Many customers have praised the staff at Prince Bishop Vets for their caring, helpful, and professional nature. They have provided excellent service, ensuring that pets receive the best possible care.
- Efficiency and Timeliness: Several reviews highlighted the quick and efficient service provided by the vet practice, with appointments being managed promptly and effectively.
- Communication and Trust: The staff at Prince Bishop Vets have been commended for their ability to keep customers informed about their pet's condition and treatment options, building trust and confidence among pet owners.
- Pet Handling and Care: Customers have praised the staff for their gentle and caring approach when handling pets, making them feel comfortable and at ease.
- Recommendations and Repeat Business: Many customers have recommended Prince Bishop Vets to others and plan to continue using their services in the future.
Negative Feedback
- Failed Promises and Miscommunication: One customer reported a negative experience due to failed promises and bending of the truth regarding products and prices. They also experienced difficulties in speaking to management and receiving callbacks.
- Unpleasant Experience: Another customer had a disappointing experience with the vet practice, particularly regarding communication and treatment plans. They also found the pet care plan to be inadequate and overpriced.
- Distressing Experience: One customer reported a distressing experience when their pet was put to sleep, which included a long wait and hearing their pet crying during the process.
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