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At Zara Cakes, we're passionate about crafting delicious, delightful treats for every occasion. We believe in making dreams come true, one happy customer at a time.
Our Vision
To become a recognisable and trusted UK brand, known for exceptional cakes and desserts. Happiness is at the heart of everything we do, from the first bite to the final crumb.
Our Community
We believe in empowering young entrepreneurs and supporting the local community. We are dedicated to fostering a supportive and inspiring atmosphere where creativity thrives.
Our Sustainability Pledge
We take environmental responsibility seriously. We strive to reduce our ecological footprint through conscious resource consumption, waste reduction, and sustainable practices.
What We Offer
Our talented team of bakers and designers offer a diverse selection of:
**Cake Collections
- Overloaded cakes for a celebratory explosion of flavors and textures
- Celebration cakes for all ages and events
- Small cakes for individual sweetness
- Cupcakes and doughnuts in a multitude of delicious flavors
**Custom Creations
- Bespoke cakes tailored to your unique desires and preferences
- Corporate catering options for meetings, events, and functions
- Gift vouchers and subscriptions for the perfect sweet treat surprise
**Additional Services
- Cake decorating workshops and masterclasses
- Cake and dessert delivery throughout the UK
- Sourcing of premium ingredients from sustainable suppliers
We strive to deliver exceptional customer service, ensuring your experience with Zara Cakes is truly memorable.
Our Values
- Happiness: We believe in creating moments of joy and delight.
- Creativity: We're constantly innovating and experimenting with new flavors and designs.
- Quality: We use only the freshest ingredients and meticulous craftsmanship.
- Integrity: We uphold high ethical standards and transparency in all our practices.
- Community: We are committed to supporting and empowering our local community.
Overall Review Summary
Cake Quality and Design
The majority of reviewers praised the quality and design of the cakes, describing them as "absolutely delightful", "beautiful", and "stunning". Many reviewers also mentioned that the cakes were custom-made according to their specifications and were rich in taste.
Customer Service
Most reviewers reported excellent customer service, with staff being "welcoming", "friendly", and "accommodating" to their needs. However, a few reviewers experienced poor customer service, including un responsiveness to complaints and issues with orders.
Atmosphere
The atmosphere of the shop was described as pleasant, with one reviewer mentioning that the staff were "wonderfully friendly" during collection.
Negative Experiences
A few reviewers reported negative experiences, including cakes that were "disgusting", "uncooked from inside", and "mushy". Some reviewers also experienced poor communication and unresponsiveness from the shop, leading to disappointment and frustration.
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