At CapNet, we're passionate about providing expert IT support solutions to businesses of all sizes. Founded in 2005 by Dan Taylor, our company has grown to accommodate the evolving needs of our customers, with a team of friendly and qualified engineers based in our Wallasey offices. Our customer base is primarily across the North West, and we've had the pleasure of working with successful local Merseyside businesses, as well as large multinational UK companies.
Our Services
We offer a comprehensive range of business IT computer support and services, designed to give your business peace of mind. Our team of experienced Microsoft-certified engineers can provide both remote and on-site support, tailored to your specific needs. From proactive IT support to maximize your business productivity, to cyber security, software, and hardware solutions, we've got you covered.
Our telephony services include the latest business-grade Voice over IP (VoIP) solutions, offering reduced costs and minimal capital outlay. We also provide cyber risk assessments to monitor the latest threats and attacks, ensuring your business is safe and secure. As a Microsoft Silver Partner, we offer both Office 365 and Dynamics software, as well as our own business management software to control and streamline your business operations.
Our digital marketing team is expertly equipped to help your business thrive using the latest techniques in web development, SEO, social media, and email marketing. We understand the importance of business continuity, and our expert team can develop a customized plan to ensure your business is fully operational in the event of a disaster.
We also provide a range of business broadband solutions, tailored to meet your specific needs, including Fibre to Cabinet or Fibre to Premise. If you're looking to install a new IT infrastructure, our project management team can guide you through the process, from procurement to implementation.
Our Expertise
At CapNet, we're dedicated to supporting schools with their unique IT requirements. Our engineers have extensive experience working within the education sector, and we can tailor a plan to fit the specific needs of your school.
Our Values
Our goal is to provide expert IT support solutions that give your business peace of mind. We're committed to delivering proactive support, tailored to your specific needs, to maximize your business productivity and minimize disruption. With a focus on customer satisfaction, we're dedicated to building long-term relationships with our clients.
Excellent Customer Experience
The general consensus among reviewers is that Capital Networks provides exceptional customer service, with many praising the prompt response times and friendly staff.
Proactive and Knowledgeable
Laura Williams, in particular, highlighted the company's proactive approach, which sets them apart from other IT companies. She praised their knowledge, honesty, and approachability, stating that their customer service is "second to none".
Reliability and Trust
Gary Huddleston's review emphasized the reliability of Capital Networks, stating that they are their preferred outsourced ICT company and have referred them to many clients.
Friendly and Helpful Staff
Tracy's review echoed the sentiment, mentioning that the staff are "very friendly and helpful" and that "nothing is too much trouble" for them.
Overall Satisfaction
Lee Jones Abc's review simply stated that the service is "always five-star", indicating a high level of satisfaction with the company's services.
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