Business Details
18 Years
experience
Emergency
services
Trusted IT Support & Solutions in Wirral and Liverpool
Established in 2008, Vigo IT Solutions has grown into a trusted IT services provider serving Merseyside, North Wales, and surrounding regions. Our team of over 20 dedicated professionals delivers comprehensive IT support, hardware solutions, and cybersecurity services to businesses of all sizes. We prioritise customer satisfaction through flexible 30-day rolling contracts, ensuring our clients only continue with us through genuine satisfaction rather than obligation. Our technical experts maintain cutting-edge knowledge to deliver reliable IT infrastructure solutions, while our approachable team communicates in plain English without technical jargon. We operate from strategically located offices in Wirral and Anglesey, serving a diverse client base of 200+ businesses.Our manifesto pledges customer-centric service, transparent communication, and continuous improvement in all our operations. With no reliance on external advertising or sales teams, our growth has been driven entirely by client satisfaction and word-of-mouth recommendations. We specialise in managed services, system installations, and disaster recovery solutions tailored to modern business needs. Our commitment extends beyond technical excellence to creating an exceptional workplace culture that values employee wellbeing and professional development. Through this balanced approach, we've built long-term partnerships with organisations ranging from local charities to growing enterprises.
Services
Managed Services
Hardware Sales
Telecoms Solutions
Microsoft 365
System Installations
Physical Security
Disaster Recovery
Cyber Security
Data Privacy
Details
- Year established: 2008
Highlights and features
- We offer flexible 30-day rolling contracts with no long-term commitment
- Our engineers maintain cutting-edge technical expertise through daily knowledge updates
- We communicate in plain English without technical jargon or complex terminology
- Our manifesto pledges customer-first service with transparent communication
- We've grown organically through client satisfaction without outbound sales teams
What people say
Excellent service
Swift and efficient
Friendly and professional
Seamless installations
Exceptional support
Services
Managed Services
Our proactive managed IT services ensure continuous system monitoring and maintenance for businesses across Merseyside and North Wales. This comprehensive solution prevents issues before they occur while maintaining optimal performance. Clients benefit from predictable costs and uninterrupted operations through our expert technical oversight.
Cyber Security
Comprehensive cybersecurity solutions protect businesses from digital threats through advanced measures and expert risk assessments. Our specialists implement tailored security frameworks that evolve with emerging threats. Clients receive ongoing protection for sensitive data and critical business systems across multiple industry sectors.
Disaster Recovery
Customised disaster recovery plans ensure business continuity during unexpected IT failures or cyber incidents. We implement robust backup solutions with rapid recovery protocols tailored to each organisation's operational needs. Our systems guarantee minimal downtime and data preservation for critical business operations.
Hardware Sales
Specialist hardware procurement services deliver optimised IT equipment solutions matched to specific business requirements. Our experts source high-quality components at competitive prices while ensuring compatibility with existing systems. Clients receive tailored recommendations that maximise performance and value for money.
Microsoft 365
Optimised Microsoft 365 implementations enhance business productivity through integrated cloud-based collaboration tools. Our specialists configure and maintain these platforms to maximise functionality while ensuring security compliance. Clients benefit from seamless access to essential business applications across multiple devices.
People
Kurt
Managing Director
Kurt leads Vigo's strategic direction with a focus on team development and customer satisfaction. He brings extensive IT industry experience while maintaining an approachable leadership style that values plain English communication.
Melanie
Head of Corporate
Melanie oversees people development and quality improvement initiatives while providing data protection expertise to clients. With a passion for continuous improvement, she contributes to Vigo's operational excellence and client data security compliance.
Mike
Head of Operations
Mike manages operational improvements and team development as Vigo's operations lead. His dual focus on internal processes and team growth ensures efficient service delivery while maintaining the company's customer-first approach.
Dan
Cyber Security Lead
Dan specialises in advanced cybersecurity solutions while leading technical problem-solving initiatives. His expertise in complex security challenges ensures clients receive cutting-edge protection against evolving digital threats and attack vectors.
Henry
Client Account Manager
Henry combines technical expertise with client relationship management, focusing on tailored IT solutions. His deep understanding of client needs ensures effective technology implementations that align with business objectives.
Questions
What areas do you cover for IT support services?
We provide IT support across Wirral, Liverpool, Merseyside, North Wales, and surrounding regions with both onsite and remote assistance options available.
Can I cancel your services without long-term commitment?
Yes, we operate 30-day rolling contracts with no long-term obligations, reflecting our confidence in the quality of our services.
How do you handle urgent IT issues outside office hours?
Our 24/7 support team responds to critical IT emergencies at any time, ensuring minimal business disruption through rapid resolution processes.
What cybersecurity protections do you offer businesses?
We provide comprehensive cybersecurity solutions including threat prevention, network monitoring, and incident response tailored to your specific risk profile.
Can you help with data protection compliance requirements?
Yes, our data privacy experts specialise in GDPR compliance and implement tailored solutions to ensure your organisation meets all regulatory requirements.
