Business Details
30 Years
experience
Professional Mental Health Counselling Services
Established in 1996, Crisis is a registered Scottish charity dedicated to providing accessible mental health counselling and support services. Our organisation was founded by Jean Cumming in response to the lack of early intervention mental health services within the NHS, and we have since counselled over 50,000 individuals across Scotland. We operate as a social enterprise, reinvesting all income into expanding our services, which include face-to-face, telephone, and online counselling for children, adults, veterans, and corporate clients.Our team of qualified volunteers and professionals adheres to strict ethical guidelines set by BACP and COSCA, with all staff undergoing Disclosure Scotland PVG checks. Over 2,200 clients were supported in the past year alone, including vulnerable groups such as young carers and military veterans, through both self-referrals and partnerships with public and private sector organisations.
Services
Counselling Services
Mental Health Support
Veterans Support
Corporate Counselling
Online Therapy
Details
- Year established: 1996
Highlights and features
- We have 29 years of experience delivering mental health services across Scotland
- Our team includes 40+ qualified volunteer counsellors with NHS partnership experience
- We hold the Social Enterprise Mark and Queen's Award for Voluntary Service
- We offer flexible delivery methods including online and telephone counselling
- We maintain strict ethical standards with BACP/COSCA accreditation and PVG checks
Associations and certifications
- Social Enterprise Mark
- BACP
- COSCA
- Disclosure Scotland
- Queen's Award for Voluntary Service
What people say
Lifesaving support
Professional counsellors
Accessible services
Flexible delivery
Compassionate care
Services
Counselling Services
We provide comprehensive mental health counselling through face-to-face, telephone, and online platforms. Our qualified therapists support individuals dealing with anxiety, depression, trauma, and other mental health challenges. Services are available to self-referrals and through organisational partnerships across Scotland.
Veterans Support
Specialised mental health support for military veterans transitioning to civilian life. Our trauma-informed therapists address service-related psychological injuries and civilian reintegration challenges. Services include both individual and group therapy sessions tailored to veterans' unique needs.
Corporate Counselling
We deliver customised mental health solutions for businesses to meet their duty of care obligations. Our services include employee assistance programmes, stress management workshops, and trauma response support. Organisations benefit from our social enterprise model that reinvests profits into community mental health initiatives.
Online Therapy
Accessible mental health support through secure video conferencing platforms. Our online therapy service removes geographical barriers, particularly benefiting rural communities and individuals with mobility challenges. Sessions maintain the same professional standards as our in-person counselling services.
Youth Mental Health
Specialised mental health support for children and young people facing anxiety, self-harm, and family issues. Our therapists work with 40% of annual referrals being under-18s, providing age-appropriate interventions that address emerging mental health concerns and prevent long-term complications.
People
Jean Cumming
Founder & Director
Jean founded Crisis in 1996 after identifying gaps in NHS mental health provision. With over 25 years' experience, she leads our volunteer board and clinical supervision framework while maintaining active involvement in counsellor training and service development.
Aidan Pia
Executive Director
Aidan provides strategic oversight as Executive Director of our Social Enterprise Mark accreditation. He ensures our operations align with social enterprise principles while expanding our public-private sector partnerships across Scotland's health and education sectors.
Questions
How can I access counselling services?
You can self-refer by downloading our referral form online or contacting our Erskine office directly. No GP or mental health professional referral is required to access our services.
Which areas do you serve?
We operate across 23 of Scotland's 32 local authority areas, with our main centre in Erskine near Glasgow. Our online and telephone services extend support beyond geographical boundaries.
Do you offer support for military veterans?
Yes, we provide specialised counselling for veterans dealing with service-related trauma and civilian transition challenges through our dedicated Veterans Support programme.
What counselling methods do you use?
Our BACP-accredited therapists employ evidence-based approaches including cognitive behavioural therapy, person-centred counselling, and trauma-informed techniques tailored to each client's specific needs.
How is Crisis funded?
As a social enterprise, we generate income through service contracts with public and private sector organisations while maintaining charitable status for donations and Gift Aid claims.
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