At Cross Lane House, we are dedicated to providing high-quality care and support to our residents in a warm and loving environment. Our beautiful old country mansion is set in two acres of mature landscaped gardens in the heart of rural Sussex, providing a peaceful and serene atmosphere for our residents to thrive.
Our Services
We offer a range of services designed to meet the individual needs of our residents, including residential, day, and respite care. Our experienced care assistants are on hand 24/7 to provide personal care, meals, and support, whilst respecting the independence and dignity of our residents. We strive to create a sense of community and belonging, and our extended family environment ensures that our residents and their families become an integral part of our home.
About Our Care Home
Cross Lane House is a unique and special place, where our residents can live a full and active life, surrounded by loving care and support. We understand that every individual is unique, and our services are tailored to meet their specific needs and circumstances. Our aim is to provide a caring home from home, where our residents can maintain their independence, dignity, and respect, whilst enjoying a fulfilling lifestyle.
Our Commitment
At Cross Lane House, we are committed to providing a safe, comfortable, and homely environment, where our residents can feel relaxed and at ease. We value the importance of feedback and suggestions from our residents, visitors, and staff, and we continually strive to improve and review our services to ensure we meet the highest standards of care.
Our Staff
Our staff are the backbone of our home, and we are proud to have a team of experienced and dedicated care assistants, who are passionate about providing exceptional care and support. We invest in ongoing training and development, ensuring our staff are up-to-date with the latest care methods and innovations, as well as the requirements of regulators.
Activities and Events
We believe that social activities and events are an essential part of life, and we encourage our residents to participate in a range of activities, both within the home and outside. From morning exercise to competitive games of bingo, we strive to provide a stimulating and engaging environment that meets the individual interests and needs of our residents.
Overall Experience
The care home in question has received overwhelmingly positive reviews from its patients and their families. Both reviewers have praised the friendly and warm environment, stating that it feels homely and welcoming.
Staff
The staff at the care home have been praised by both reviewers. Sarah Aspinall notes that the staff are "friendly" and warm, creating a positive atmosphere. Dan Feldhaus also compliments the staff, saying they do a "great job".
Facilities
The facilities at the care home have also received praise. The building is described as having a "homely" environment, which is a major selling point for Dan Feldhaus. Additionally, neither reviewer has mentioned any unpleasant odors, which is often a concern for care homes.
Conclusion
Both reviewers have expressed satisfaction with their experience at the care home, praising the staff and facilities. They would highly recommend it to others.
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