Business Details
23 Years
experience
Reliable IT Support & Cybersecurity Solutions
Established in 2003, Protec IT Solutions has built a reputation for delivering reliable IT support and infrastructure maintenance to businesses across Berkshire and surrounding areas. Our mission combines professional expertise with a commitment to innovative solutions, ensuring clients benefit from measurable value through tier one hardware and software partnerships with brands like HP, Dell, and Symantec. With over 22 years of industry experience, we prioritise customer service, proactive maintenance, and tailored IT strategies to enhance business continuity and user productivity. Our team of Microsoft-certified engineers provides 24/7 network monitoring, secure remote support, and seamless onboarding processes, ensuring minimal disruption and maximum uptime.We maintain a positive workplace culture that fosters dedicated staff and satisfied clients, reflecting our ethos of delivering peace of mind through technical excellence. Our case studies demonstrate successful implementations in sectors ranging from private healthcare to industrial construction, with a focus on data migration, cybersecurity, and disaster recovery planning. Clients consistently highlight our responsiveness, technical proficiency, and personable approach in testimonials across Google reviews.
Services
IT Support
IT Maintenance
Cyber Security
IT Project Management
WiFi Deployments
Email Migrations
Business Continuity Planning
Disaster Recovery
Computer Support
Network Monitoring
Details
- Year established: 2003
Highlights and features
- We offer 22 years of combined IT support experience with Microsoft-certified engineers
- Our agreements include 24/7 live network monitoring and automatic fault reporting
- We provide tailored IT solutions aligned to business roadmaps and requirements
- Our seamless onboarding process includes full IT estate audits and smooth transitions
- We maintain partnerships with tier one technology providers like HP and Symantec
What people say
Outstanding service
Highly skilled
Responsive and professional
Exemplary support
Accommodating and reliable
Services
IT Support
Our IT support services provide rapid resolution for computer migrations, system errors, and application faults through remote and onsite assistance. With industry-trained engineers available 24/7, we ensure minimal downtime and secure operations for businesses in Berkshire. Our non-technical communication approach makes complex solutions accessible to all users.
IT Maintenance
Proactive maintenance agreements combine live monitoring, security updates, and routine health checks to prevent IT issues before they occur. Our scheduled server maintenance and cybersecurity management ensure continuous compliance and protection against emerging threats for businesses across multiple locations.
Cyber Security
We implement advanced cybersecurity measures including endpoint encryption, firewall management, and threat detection systems. Our proactive approach protects businesses from malware, data breaches, and unauthorised access while ensuring compliance with industry security standards.
IT Project Management
From initial scoping to final deployment, we manage complex IT projects including Windows 11 rollouts, cloud migrations, and infrastructure upgrades. Our structured methodology ensures seamless integration with existing systems while minimising business disruption during transitions.
Disaster Recovery
We develop customised disaster recovery plans with automated backup solutions and rapid restoration protocols. Our systems protect against data loss from power outages, hardware failures, or cyberattacks, ensuring critical business operations can resume within minutes.
People
Leigh Hostein
Founder
With over 22 years in IT services, Leigh established Protec IT Solutions to deliver reliable technical support aligned with business needs. He leads client projects and maintains strategic partnerships with major technology providers.
Carl
Senior Engineer
Carl provides expert technical support and system maintenance, known for prompt issue resolution and approachable communication style. He specialises in network security and server management for business clients.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT support, maintenance agreements, cybersecurity solutions, and disaster recovery planning tailored to small business requirements in Berkshire.
Which areas do you serve?
We support clients in Bracknell, Ascot, Wokingham, Windsor, Maidenhead, Camberley, Marlow, and Crowthorne with onsite and remote services.
Do you offer emergency IT support?
While we focus on proactive maintenance, our 24/7 network monitoring system enables rapid response to critical IT issues requiring immediate attention.
How experienced is your team?
Our engineers have over 30 combined years of experience with Microsoft certifications and proven expertise in managing IT infrastructure for diverse industries.
What happens if we're currently under contract with another provider?
We'll coordinate a smooth transition by working with your current provider to transfer data, permissions, and licenses without service interruption.
How do you ensure data security?
We implement endpoint encryption, firewall protection, regular security updates, and proactive threat monitoring to maintain robust cybersecurity defences for all clients.
