Proactive Block Management

Who We Are

Proactive Block Management Ltd emerged from a dissatisfaction with the traditional approach to residential block management. We believe traditional models are often unresponsive, unaccountable, and prioritize profit over people. Our mission is to transform block management into a collaborative, transparent, and customer-focused experience.

Our team boasts over 20 years of combined experience, honed in the industry and driven by a genuine passion for bettering the lives of residents and fostering strong community spirit. We operate on the core values of:

• Customer Focus: We prioritize clear communication, responsiveness, and a tailored approach to understanding individual block needs.
• Transparency: Openness and accountability are paramount in our financial practices and decision-making processes.
• Proactivity: We believe in taking initiative, anticipating problems, and proactively addressing concerns before they escalate.

What We Do

We offer comprehensive block management services encompassing every aspect of your development, including:

1. Comprehensive Financial Management

• Fixed fee structure based on RICS guidelines, ensuring transparency and predictability.
• Detailed budgeting and forecasting for maintenance, upkeep, and reserves.
• Regular review and optimization of financial processes for maximum efficiency.

2. Dedicated Property Management

• Experienced and responsive property managers assigned to your development.
• Regular site inspections to ensure compliance with regulations and address any emerging issues.
• Open communication and timely feedback to residents and stakeholders.

3. Resident Engagement & Communication

• Quarterly newsletters providing development updates, financial reports, and key information.
• Open channels for direct communication with property managers and directors.
• Regular meetings to discuss residents' concerns and feedbacks.

4. Proactive Management & Accountability

• Clear pre-agreed service levels and performance metrics.
• Regularly scheduled board meetings and director feedback opportunities.
• Strong commitment to ARMA guidelines and industry best practices.

5. Additional Services

• Tenant management
• Lease enforcement
• Insurance management
• Compliance and legal support

Our Commitment

Proactive Block Management Ltd is committed to exceeding expectations and building trusted partnerships with our clients. We are dedicated to fostering strong communities, maximizing value, and delivering exceptional service that exceeds expectations.