Transforming Buildings, Enhancing Life
At Rushbrook & Rathbone, we pride ourselves on being one of the leading providers of property management services in the UK. With over 35 years of experience, our team has built an enviable reputation for delivering exceptional block management, lettings support, and solutions to private, corporate, and agency clients. Our expertise spans individual properties to large blocks and mixed portfolios, ensuring that every client receives tailored services that meet their unique needs.
Our Core Services
Our comprehensive range of services includes block management, property management, and lettings support. We understand the complexities of property ownership and management, which is why we offer bespoke solutions that cater to the specific requirements of each client. Our team of experienced professionals works closely with clients to provide expert advice, ensuring that their properties are well-maintained, compliant with regulations, and generating maximum returns.
Expertise and Experience
With decades of experience in the property management industry, we have developed a deep understanding of the sector. Our team is well-versed in the latest regulations, laws, and best practices, ensuring that our clients receive the highest level of service. We pride ourselves on our ability to innovate and adapt to changing market conditions, staying ahead of the curve to provide our clients with a competitive edge.
Personalised Approach
At Rushbrook & Rathbone, we believe that every client is unique, with individual needs and goals. That's why we take a personalised approach to property management, tailoring our services to meet the specific requirements of each client. Our team is dedicated to building long-term relationships, providing exceptional customer service, and delivering results that exceed expectations.
Overall Experience
The reviews of Rushbrook & Rathbone Ltd, a property management company, are mixed, with some customers having an excellent experience, while others have had a terrible time.
Positive Aspects
Many customers have praised the company's staff, such as Emma, Ellie, Vicky, Shay, Louise, and Kay, for their professionalism, responsiveness, and helpfulness. Some reviewers have mentioned that the staff went above and beyond to resolve issues and provide excellent customer service.
Negative Aspects
Several reviewers have had a poor experience with the company, citing issues such as neglect of maintenance, poor communication, and unprofessional behavior. Some have reported difficulties in getting their deposits back, and others have experienced problems with the condition of the properties.
Specific Issues
Some specific issues mentioned in the reviews include:
- Neglect of maintenance, leading to safety hazards and disrepair
- Poor communication and responsiveness from staff
- Difficulty in getting deposits back
- Problems with the condition of properties, including cleanliness and damage
- Unprofessional behavior from staff
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