Business Details
37 Years
experience
Emergency
services
Trusted IT Support for West Sussex Businesses
Established in 1989, Bax Computer Services has built a reputation as a trusted provider of IT and computer support for businesses across West Sussex, Surrey, and Greater London. As a family-run operation, we prioritise personalised service, treating clients as valued partners rather than mere accounts. Our team delivers tailored solutions to address hardware malfunctions, network configurations, data recovery, and software challenges, with a focus on small and medium enterprises where IT reliability directly impacts operational success. With over three decades of experience, we combine technical expertise with transparent communication, ensuring businesses maintain seamless IT infrastructure.Our commitment to prompt response times, honest assessments, and fair pricing has fostered long-term relationships, with many clients relying on us for more than 15 years. We specialise in minimising downtime through proactive maintenance and emergency support, enabling businesses to focus on growth without IT disruptions. Our approach integrates training and consultancy to empower clients with sustainable IT strategies. Backed by testimonials highlighting our technical proficiency and customer-centric ethos, we remain dedicated to evolving with technological advancements while upholding the trust that has defined our service since inception.
Services
Computer Repair
Network Setup
Virus Removal
Data Backup
IT Consultancy
Hardware Installation
Software Support
Training
Cloud Services
Emergency Support
Details
- Year established: 1989
Highlights and features
- We have over 30 years of experience in IT support across West Sussex.
- Our family-run business prioritises personalised, client-focused service.
- We offer transparent pricing with no hidden fees.
- We provide rapid response times for urgent IT issues.
- We specialise in tailored solutions for small and medium businesses.
What people say
Reliable and helpful
Prompt response
Expertise
Trust
Reasonable rates
Services
Computer Repair
We diagnose and resolve hardware and software issues for desktops, laptops, and servers. Our technicians ensure minimal downtime by prioritising rapid repairs and replacements. Clients benefit from cost-effective solutions tailored to business-critical systems.
Network Setup
Our team designs and implements secure, scalable network infrastructures. Services include Wi-Fi extension, server configuration, and connectivity optimisation. Businesses gain reliable, future-proof networks to support growth and operational efficiency.
Virus Removal
We eliminate viruses, ransomware, and other malware threats while safeguarding data integrity. Proactive anti-virus solutions are deployed to prevent future infections, ensuring continuous protection for business systems.
Data Backup
We restore lost or corrupted data from failed drives and implement automated backup systems. Clients receive customised strategies to protect critical information and ensure business continuity.
IT Consultancy
Our experts provide strategic guidance on IT infrastructure upgrades, software selection, and cybersecurity measures. Businesses receive actionable recommendations aligned with operational goals and budget constraints.
People
Martin Baxendale
Founder
Martin established Bax Computer Services in 1989, bringing over 30 years of IT expertise. He specialises in network infrastructure and bespoke software solutions, maintaining hands-on involvement in client projects.
Alex
Technician
Alex provides frontline technical support, focusing on hardware repairs and on-site assistance. With a decade of experience, he ensures swift resolution of client IT issues.
Questions
What IT services do you offer for small businesses?
We provide computer repair, network setup, virus removal, data backup, and IT consultancy tailored to small business needs.
Do you serve areas outside West Sussex?
Yes, we cover Surrey, Greater London, and surrounding regions alongside our West Sussex base.
How quickly can you respond to emergencies?
We prioritise urgent issues and aim to arrive on-site promptly, often within hours of contact.
Are your IT support costs transparent?
Yes, we provide clear pricing with no hidden fees for all services.
Can you assist with cloud migration?
We offer cloud integration solutions to enhance data accessibility and security for businesses.
