Welcome to the Birchwood Medical Practice, a leading healthcare provider serving over 10,200 patients in the LN6 area. Our practice has seven dedicated GP partners, who are committed to providing exceptional medical care to our patients. As a member of the Apex Primary Care Network, we work closely with other local practices to offer a wide range of services, including clinics outside normal practice opening hours.
Our Services
At the Birchwood Medical Practice, we strive to provide a comprehensive range of services to meet the diverse needs of our patients. These services include:
- Routine Check-ups: Regular health check-ups to monitor your overall health and well-being.
- Appointments: Book an appointment with one of our talented GPs to discuss any health concerns or questions you may have.
- Prescriptions: Our practice offers a prescription service, allowing us to prescribe medications and treatments as needed.
- Online Services: Take advantage of our online services, including online booking of appointments, repeat prescriptions, and viewing of your medical records.
- Health Advice: Our experienced staff are always happy to offer advice and guidance on maintaining good health and managing chronic conditions.
- Patient Record: Access your medical records and communicate with our practice team through our online patient record system.
- Patient Group: Join our patient group to have your say in shaping the services we offer and to participate in clinical governance.
- Carers Support: We understand the importance of supporting carers, and our practice is committed to providing carer support services.
Awards and Recognition
We are proud to have received the Carers Quality Award in July 2021, recognizing our commitment to supporting carers in our community.
About Our Team
Our team of skilled medical professionals, including GPs, Practice Nurses, and administrative staff, are dedicated to providing high-quality care to our patients. We are committed to maintaining the highest standards of patient care and are constantly striving to improve our services.
Staff and Doctors
The receptionists and doctors have been praised for their politeness, helpfulness, and caring nature. They are described as being courteous, taking the time to listen, and not making patients feel rushed.
Positive Experiences
Many reviewers have expressed their gratitude towards the practice, stating that they feel cared for and that the staff go above and beyond to help them. Some have even compared this practice favourably to others they have used in the past.
Receptionist Issues
However, some reviewers have had negative experiences with certain receptionists, describing them as rude, condescending, and unhelpful. These issues seem to be isolated to specific individuals, as many reviewers have praised the majority of the reception staff.
Booking Appointments
A significant number of reviewers have expressed frustration with the booking system, citing difficulties in getting appointments, long wait times, and a lack of advanced booking options.
Negative Experiences
Some reviewers have had poor experiences with the practice, citing issues with the receptionists, difficulties in getting appointments, and feeling rushed or dismissed by the doctors.
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