Your Property, Our Priority
At Boulton & Griffiths, we're proud to be an independent, family-owned and run Letting and Property Managing Agent based in Cardiff, specialising in the renting of properties. As a family business, we have a consistent team that has a real passion for property and provide an exceptional unique service, which is both personal yet professional. With over 35 years combined experience, we have excellent local knowledge and are confident we can sell or let your property swiftly.
Our Services
We understand that letting out property can be a daunting task, especially for those new to the lettings market. That's why we offer a comprehensive range of services designed to make the process as smooth and stress-free as possible. From finding and vetting tenants to managing the property and collecting rent, we're here to help. Our services include:
- Tenant Find Only Service: We'll find you the perfect tenant for your property, taking care of all the necessary checks and paperwork.
- Management Service: We'll take care of the day-to-day management of your property, including rent collection, property maintenance, and more.
- Free Services: We offer a range of free services, including valuations, photography, and advertising on the UK's largest property portals.
What Sets Us Apart
So, what sets us apart from other agents in Cardiff? At Boulton & Griffiths, we pride ourselves on our exceptional customer service, treating each property as if it were our own. We're committed to providing a personal yet professional service, and we're confident in our ability to let your property quickly and efficiently. That's why we offer a No Let, No Fee service, giving you peace of mind and complete confidence in our abilities.
Accreditations & Partners
We're proud to be members of several esteemed industry organisations, including ARLA, NAEA, Deposit Protection Services, The Property Ombudsman, and ALMA. We're also qualified in Residential Letting and Management, ensuring that we're always up-to-date on the latest legislation and best practices.
Poor Communication and Unreliability
Several reviewers have expressed frustration with the communication style of Boulton and Griffiths, stating that they are difficult to get in touch with and often require multiple emails and phone calls to resolve issues.
Maintenance and Repairs
Some reviewers have reported issues with maintenance and repairs, including a leaky toilet that was left unfixed for weeks and a water drainage issue that was passed on to the tenant.
Unprofessionalism and Lack of Trust
A few reviewers have expressed distrust towards Boulton and Griffiths, stating that they seem uninterested in doing their job properly and are more concerned with making a quick profit.
Negative Experiences
Most of the one-star reviews mention poor communication, unprofessionalism, and failure to maintain properties.
Positive Experiences
On the other hand, several reviewers have praised Boulton and Griffiths for their friendly and helpful staff, efficient service, and professionalism.
Landlord Satisfaction
A few reviewers, who are landlords, have expressed satisfaction with the service, stating that the company has helped them rent out their properties efficiently.
