Corfton Road Surgery is a leading healthcare provider in the Ealing area, committed to delivering high-quality medical care to our patients. Our team of dedicated healthcare professionals is dedicated to providing a compassionate and personalized approach to patient care.
Our Services
At Corfton Road Surgery, we offer a wide range of services to cater to the diverse needs of our patients. Our services include:
Clinics and Services
We provide a range of clinics and services, including:
- Surgery Clinics
- Children's Health
- Chronic Diseases
- Minor Surgery
- Vaccinations
- Cancer Screening
- Men's Health
- NHS Health Checks
- Planning a Family
- Healthy Lifestyle
- Women's Health
Practice Policies and Patient Information
At Corfton Road Surgery, we are committed to providing quality healthcare for the benefit of all our patients. Our policies and patient information are designed to ensure that our patients receive the best possible care. Our staff are committed to providing courteous and respectful service, and we strive to make our patients feel welcome and valued.
Practice Patient Charter
Our Practice Patient Charter outlines our commitment to providing high-quality healthcare to our patients. Our charter is built on the principles of:
- Patients' rights to be greeted courteously and made to feel welcomed to the practice
- Patients' rights to confidentiality and access to their health records
- Patients' rights to information about their own health and treatment options
- Patients' rights to participate in decision-making and share their own health information
- Patients' rights to be informed of any delays to their appointments
Patient Responsibility
We encourage our patients to take an active role in their own healthcare by:
- Treating our doctors and staff with respect and politeness
- Attending appointments on time or giving adequate notice if they wish to cancel
- Being mindful of the impact of their actions on others and the environment
- Participating in their own healthcare decisions and providing informed consent
- Respecting the privacy and confidentiality of other patients
Patient Participation Group
We are committed to listening to our patients and valuing their input. Our Patient Participation Group (PPG) provides a platform for patients to express their views and opinions, and to participate in the development of our services.
Contact Us
If you would like to find out more about our services or have any questions or concerns, please do not hesitate to contact us. We are here to help you and provide the best possible care for your health.
Positive Experiences
Patients have reported positive experiences with Corfton Road Surgery, praising the helpful and caring staff, particularly Dr. David Mwenitete and receptionist Sangita. They have been commended for their gentle approach, professionalism, and kindness, making patients feel at ease during appointments.
Efficient Registration and Appointments
The registration process has been reported to be quick, with some patients able to see a doctor the next day. The receptionist has been praised for being helpful and addressing concerns promptly.
Painless Blood Tests
Several patients have reported pleasant experiences during blood tests, with children as young as 2 years old not even crying during the process. Dr. David Mwenitete's gentle approach has been particularly praised.
Exceptional Care and Compassion
Some patients have expressed gratitude for the exceptional care and compassion they received from the staff, particularly Sangita and Vera, who went above and beyond to help with a stressful situation caused by a computer glitch.
Negative Experience
Unfortunately, one patient reported a negative experience, feeling frustrated and worried that they were not seen by a doctor face-to-face despite being sick for over a month. They were prescribed antibiotics over the phone without a physical examination, and when they reported concerns about swelling in their hands and feet, they were initially denied a doctor's appointment.
