Your Health, Our Priority
At Kidsgrove Medical Centre, we are dedicated to providing high-quality healthcare services to our patients. Our team of experienced doctors, nurses, and support staff work together to provide a range of medical services to the local community.
Our Services
We offer a wide range of services, including routine doctor's appointments, repeat prescriptions, and health checks. Our doctors and nurses are trained to provide care for patients of all ages, from newborns to the elderly. We also offer specialized services, such as chronic disease management, minor surgery, and health promotion.
Our Team
Our team is led by our experienced doctors, Dr. Claire Harbidge, Dr. Benoy Bhaskar, Dr. Richard Jenkins, and Dr. Fami Ebrahim. Our practice nurses, Joyanne Harper and Lisa Cox, provide expert care and support to our patients. Our practice management team, led by Karen Shaw and Sharon Amison, ensure the smooth running of the practice.
Our Commitment to Care
At Kidsgrove Medical Centre, we are committed to providing the highest standard of care to our patients. We strive to provide a warm, welcoming, and inclusive environment for all our patients, and we are dedicated to delivering the best possible healthcare outcomes.
Our Partnerships
We are proud to be part of the Newcastle North PCN, working closely with other healthcare providers to deliver comprehensive care to our patients. We also work closely with the Staffordshire and Stoke-on-Trent Integrated Care System to ensure that our patients receive the best possible care.
Get in Touch
If you have any questions or would like to make an appointment, please don't hesitate to contact us. You can reach us by phone, email, or through our website.
Overall Experience
The reviews highlight a mixed bag of experiences at the GP surgery. While some patients have had exceptional experiences, others have faced frustrating challenges.
Friendly and Informative Staff
Many reviewers praised the friendly and informative staff, including the asthma nurse, GP, and nurse practitioner. The reception staff were also commended for their friendliness.
Efficient Online Booking System
Several reviewers appreciated the online booking system, which allowed them to book appointments easily and efficiently.
Exceptional Care
Some reviewers expressed gratitude for the exceptional care they received from the doctors and staff, including support and care during challenging times.
Difficulty Booking Appointments
Several reviewers faced difficulties booking appointments, including being told there were no appointments available despite receiving reminders to book.
Poor Phone Service
Some reviewers experienced poor phone service, including being cut off or unable to get through to the surgery.
Accessibility Issues
One reviewer mentioned difficulty in getting an appointment with a physical doctor, instead being offered online consultations.
Lack of Availability
Some reviewers experienced frustration with the lack of availability, including being told to try again in a week's time.
