Business Details
Your Trusted GP Practice in Kidsgrove
Kidsgrove Medical Centre, Dr Harbidge & Partners is a well-established GP practice serving the local community for over 23 years. Our team of four GP Partners and dedicated healthcare professionals provides comprehensive primary care services tailored to meet the needs of patients of all ages. We prioritise patient-centred care, offering extended access appointments, online consultation services, and home visits for housebound patients.As a training practice, we ensure our clinical team maintains the highest standards of medical expertise while embracing digital innovation through the NHS App and online systems. Our commitment to data security, accessibility, and community engagement through initiatives like the Patient Participation Group underscores our role as a trusted healthcare provider in Kidsgrove.
Services
GP Consultations
Repeat Prescriptions
Health Checks
Vaccinations
Home Visits
Online Appointments
Medication Reviews
Chronic Disease Management
NHS Health Assessments
Care Navigation
Highlights and features
- We offer 23 years of local healthcare expertise with four dedicated GP Partners
- Our practice provides extended access appointments evenings and weekends
- We implement secure digital systems for prescriptions and online consultations
- Our team includes specialist paramedics and social prescribers for holistic care
- We maintain rigorous data security compliance through the NHS Toolkit
Associations and certifications
- Veteran Friendly GP Practice
What people say
Excellent staff
Good online systems
Accessible facilities
Professional care
Prompt responses
Services
GP Consultations
Our experienced GPs provide comprehensive consultations for acute and chronic conditions. Patients can book face-to-face, telephone, or text-based appointments through multiple channels including the NHS App. The practice prioritises urgent cases while maintaining regular check-ups for ongoing health management.
Repeat Prescriptions
Digital prescription services allow patients to request repeat medications online or via the NHS App. Prescriptions require 48 hours processing time and may necessitate periodic reviews for patients with long-term conditions, ensuring safe and effective medication management.
Home Visits
Home visits are available for patients with significant health issues or palliative care needs. Requests must be made through the practice website or reception, with clinical prioritisation determining visit scheduling to ensure appropriate allocation of resources.
Online Consultations
The Online Consultation Service enables patients to submit non-urgent medical requests digitally. Available Monday-Friday 8am-4pm, this system facilitates efficient triage and appointment allocation while reducing administrative burden on patients requiring straightforward medical attention.
Health Checks
The practice offers cervical screening, health passports for vulnerable patients, and preventative care programmes. These services focus on early detection of potential health issues and promoting wellness through structured screening and patient education initiatives.
People
Dr Claire Harbidge
GP Partner
Qualified in 1994 from Birmingham, Dr Harbidge specialises in women's health and family planning. She has been a GP Partner at Kidsgrove Medical Centre for over two decades, providing continuity of care to generations of local families.
Dr Benoy Bhaskar
GP Partner
With MRCP and MRCGP qualifications, Dr Bhaskar brings extensive internal medicine expertise to the practice. He has practiced in both India and the UK, offering comprehensive care for complex medical conditions and chronic disease management.
Karen Shaw
Practice Manager
Karen oversees daily operations at Kidsgrove Medical Centre, ensuring efficient service delivery. With responsibility for staff management and practice governance, she serves as the primary contact for patient complaints and administrative matters.
Lisa Cox
Advanced Nurse Practitioner
Lisa provides advanced nursing care, managing complex patient cases and leading clinical initiatives. Her role bridges nursing and GP services, enhancing patient access to expert healthcare professionals within the practice team.
Dr Bhushan Rao
Clinical Director
As Clinical Director for Newcastle North PCN, Dr Rao coordinates multi-disciplinary healthcare services across the network. He ensures clinical excellence and service integration between Kidsgrove Medical Centre and partner organisations in the primary care network.
Questions
How do I book a GP appointment?
Book through the NHS App, online consultation service, or by calling 01782 831101 during opening hours. Urgent cases receive priority triage.
What prescription services are available?
Request repeat prescriptions via NHS App or online. Allow 48 hours processing time. Medication reviews may be required for long-term prescriptions.
Are home visits available?
Home visits are provided for housebound patients with significant health needs. Request through reception or the website for clinical assessment.
What are your out-of-hours services?
Call NHS 111 for urgent care outside our opening hours (6:30pm-8am weekdays, weekends and Bank Holidays).
How accessible is the practice?
We have wheelchair access, disabled parking, induction loops, and reasonable adjustments for patients with disabilities.
Can I choose how my prescription is handled?
Yes, nominate your preferred pharmacy through NHS App or Patient Access for electronic prescription transfer.
