Your IT Solutions, Your Terms
Softcraft is a leading provider of high-quality, customer-focused IT solutions to businesses across East Anglia and beyond. With nearly two decades of experience, our team of independent technology consultants is dedicated to delivering top-rated cloud transformations, daily operations support, and business continuity planning to keep your business running smoothly. We pride ourselves on our unbiased advice, friendly service, and prioritizing your business' needs.
Expert IT Infrastructure and Telecoms Services
At Softcraft, we recognise the importance of a well-functioning IT system tailored to your specific business requirements. We offer a comprehensive Needs Analysis and present a detailed Customised Proposal to ensure your IT solutions are customised, cost-effective, and meet your exact needs. Our expertise includes:
- Telecoms Services: We plan and implement essential telecoms systems, such as business broadband, leased lines, VOIP/SIP voice systems, access control systems, WANs, LANs & VLANs, fibre and point to point links, and ethernet - structured cabling.
- Software Solutions: We develop and implement bespoke software to streamline your business processes and improve overall performance.
Backup & Business Continuity Planning
Mitigate the risk of data loss due to fire, theft, user error, or server destruction with our off-site backup solutions. Our nightly backups, via your broadband connection, are monitored remotely every day to quickly detect and rectify any issues. In the event of a disaster, we can have your data up and running within 24 hours, ensuring minimal disruption to your business operations.
Reliable IT Support
Our team of skilled engineers provides unparalleled IT support, with extensive knowledge of common networking systems, associated hardware, and both on-site and remote assistance. Our 24-hour support and out-of-hours systems maintenance ensure your business stays operational during and after working hours.
Secure Cloud Services
Our offsite cloud data replication and backup solutions ensure your business is not reliant on power to a single building or any particular server. We utilise Microsoft Azure and Active Directory to keep your staff connected and working every day, providing remote worker support for those working from home.
Choose Softcraft for top-rated IT solutions, expert advice, and exceptional customer service. Contact us today to discuss your business needs.
Overview of Reviews
The reviews of Softcraft are overwhelmingly positive, with both reviewers awarding 5-star ratings.
Excellent Service
Both reviewers praise the excellent service provided by Softcraft, highlighting their efficiency and timely resolution of technical issues.
Friendly and Helpful
The reviewers commend the friendly and helpful nature of the Softcraft team, who are always available to answer questions and provide assistance.
Highly Recommended
Both reviewers highly recommend Softcraft, with one reviewer stating they would "highly recommend" the service, while the other gives a perfect score of "10 out of 10".
