Business Details
28 Years
experience
Emergency
services
Professional Translation and Interpreting Services in Birmingham
Established in 1998, we are a globally accredited language service provider with over 25 years of expertise in translation and interpreting. Our ISO-certified operations span 315 languages, serving public and private sectors including the NHS, local authorities, and international organisations. Our team of qualified linguists delivers face-to-face, telephone, and video interpreting alongside certified document translations. We maintain rigorous quality standards through continuous staff training and advanced technological systems. Our commitment to confidentiality is reinforced by Data Protection Act compliance and non-disclosure agreements with all translators.With quadruple NHS Excellence in Supply Awards, we combine industry-leading accreditations with 24/7 service availability. Our innovative approach integrates software development with language solutions to meet evolving client needs across healthcare, legal, technology, and manufacturing sectors. Headquartered in Birmingham with offices in London and Wolverhampton, we combine local expertise with global reach.
Services
Translation
Interpreting
Braille Transcription
Transcription
Easy Read
Proofreading
International Voiceovers
Face to Face
Telephone Interpreting
Video Interpreting
Details
- Year established: 1998
Highlights and features
- We have over 25 years of experience in professional translation and interpreting services
- Our team consists of certified experts with qualifications in public service interpreting
- We offer 24/7 access to 390 languages worldwide
- We are ISO 27001, ISO 9001, and ISO 17100 accredited
- We provide secure, confidential services compliant with the Data Protection Act 2018
Associations and certifications
- ISO 27001
- ISO 9001
- ISO 17100
- Association of Translation Companies
- European Union of Association of Translation Companies
- Cyber Essentials
- NHS Digital
What people say
Most reliable interpreting company
Excellent service
Professional and responsive
Impeccable timekeeping
Qualified interpreters
Services
Medical Interpreting
Professional medical interpreting services in 315 languages for healthcare settings. Our qualified interpreters facilitate accurate communication between medical professionals and patients. We ensure cultural sensitivity and maintain strict confidentiality in all healthcare environments.
Legal Translations
Certified legal translation services for court proceedings and official documentation. Our DPSI-qualified interpreters handle sensitive legal matters with precision and impartiality. We maintain strict adherence to legal terminology and procedural requirements.
Telephone Interpreting
Instant telephone interpreting available 24/7 across 390 languages. Our secure platform connects clients with qualified interpreters within minutes. This service supports urgent communication needs across multiple sectors.
Document Translation
Official document translation services with certification for immigration and legal purposes. We handle birth certificates, marriage certificates, and other official documents with strict confidentiality. Our ISO 17100 accreditation ensures quality standards.
Video Interpreting
BSL video interpreting services available on-demand through multiple devices. Our platform supports secure, encrypted communication with qualified sign language interpreters. This service includes recording capabilities and multi-participant access.
People
Emal Haidari
CHIEF EXECUTIVE
Founder and CEO with over 20 years' experience as a qualified interpreter and translator in 5 languages. Formerly worked with the United Nations and various international organisations. Specialises in managing public sector contracts including the NHS and local authorities.
Sohaela Noor
OPERATIONS MANAGER
15 years' experience managing public and private sector contracts worldwide. Specialises in NHS and public sector contract management. Leads software development initiatives to enhance language service delivery systems.
Ferduous Moshfeq
BOOKING TEAM EXECUTIVE
Manages interpreter schedules for efficient service delivery. Utilises IT qualifications to optimise digital management systems. Ensures timely fulfillment of all interpreting and translation bookings.
Habeb Nabi
HR Support
Coordinates interpreter scheduling with 25-person team management experience. Implements effective scheduling systems while maintaining our digital management platform's optimal functionality for client service delivery.
Roh Haidari
Business Support Officer
Six years' experience in business development support at Absolute Interpreting. Formerly worked with BT and Zooply. Focuses on customer care and cross-team collaboration to enhance service delivery and client satisfaction.
Questions
What languages do you offer translation services for?
We provide translation and interpreting services in 315 languages worldwide, covering both common and rare language combinations.
Are your interpreters qualified for medical settings?
All our medical interpreters hold DPSI qualifications and are registered with the National Register of Public Service Interpreters.
Can I get urgent document translation services?
Yes, we offer same-day certified translations for official documents including birth certificates, marriage certificates, and immigration papers.
How do you ensure confidentiality with sensitive documents?
All translators sign NDAs and we comply with the Data Protection Act 2018 to ensure complete confidentiality of your documents.
Do you provide 24/7 interpreting services?
Yes, we offer 24/7 access to our pool of qualified interpreters for urgent face-to-face, telephone, and video interpreting services.
What accreditations do you hold?
We are ISO 27001, ISO 9001, and ISO 17100 accredited, with additional certifications from the Association of Translation Companies.
